What are the responsibilities and job description for the Clinical Trainer position at Sonova?
Who we are
You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.
We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.
If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.
Join Sonova. Create sense.
Clinical Trainer - Smoky Mountains
- Make an Impact: Help improve the quality of life for those with hearing loss.
- Innovative Environment: Work with advanced hearing technology.
- Career Growth: Enjoy continuous learning and career development.
- Promote and demonstrate new solutions during product launch trainings.
- Support sales of all products within the region, with a primary emphasis on Sales Representative accounts.
- Conduct needs analysis and provide tailored product solutions for accounts.
- Build and maintain strong relationships with customers in your region.
- Collaborate with sales teams to ensure customer needs are met through personal or group training.
- Provide remote support via phone and e-learning as required.
- Represent Phonak at national, state, and regional meetings, and at consumer marketing events like Open Houses.
- Achieve required customer visits per week and maintain accurate documentation in CRM system.
- Manage territory within OPEX guidelines and maintain expense reporting weekly.
- Act as a mentor to new Clinical Training employees.
- Willingness to travel up to 75% overnight.
- Education: Au.D or Master’s Degree in Audiology required.
- Experience: 3 years in hearing aid sales or dispensing, clinical or territory sales/training role. Phonak experience is a plus.
- Skills: Strong problem-solving, communication, and presentation skills.
- Knowledge: Proficient in hearing aid technology and industry practices.
- Other Qualities: Self-driven, organized, a team player, and strong follow-through abilities.
- Tech: Proficiency in Microsoft Office Suite and CRM systems.
- Competitive salary range of $85,000 – $110,000, plus commission/bonus opportunities.
- Comprehensive health benefits, including medical, dental, vision, and more.
- Career growth in a global organization.
- Tuition reimbursement and employee discounts on hearing aids.
- Paid parental bonding leave, 401k plan with company match, and more.
- Medical, dental and vision coverage*
- Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
- TeleHealth options
- 401k plan with company match*
- Company paid life/ad&d insurance
- Additional supplemental life/ad&d coverage available
- Company paid Short/Long-Term Disability coverage (STD/LTD)
- STD LTD Buy-ups available
- Accident/Hospital Indemnity coverage
- Legal/ID Theft Assistance
- PTO, floating Diversity Day, & paid holidays*
- Paid parental bonding leave
- Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
- Robust Internal Career Growth opportunities
- Tuition reimbursement
- Hearing aid discount for employees and family
- Internal social recognition platform
- D&I focused: D&I council and employee resource groups
- Plan rules/offerings dependent upon group Company/location.
Sonova is an equal opportunity employer
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Salary : $85,000 - $110,000
