What are the responsibilities and job description for the Oracle Field Service Cloud (TOA) (GC--USC) position at Sonsoft Inc?
Company Description
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description
Preferred
General:
• Should have 8 years of hands- on experience in Oracle Field Service Cloud - TOA version 16 or higher, implementation, consultation and production support.
• Should have experience in core implementation, business architect, product support, technical architecture evaluation.
• Should have played a client facing role as a Technology Architect / Lead Consultant
• Should have worked in an onsite-offshore engagement
• Business process design using Oracle Field Service Cloud in the client landscape holding multiple applications.
• Requirement gathering and design activities for large complex field service cloud implementations which encompasses consultation on field service cloud best practices, best possible usage etc.
Strong Functional expertise and implementation/configuration experience in the following modules:
• Oracle Field Service Core Manage
• Oracle Field Service Mobility
• Oracle Field Service Collaboration
• Oracle Field Service Routing (Routing plans, re- optimization, adding custom fields/ filters for routing)
• Oracle Field Service Capacity (Capacity/ Quota Management)
• Oracle Field Service Forecasting
• Oracle Field Service Customer Communication
• Multi- Lingual Configurations/ Set ups
• Analytics
Technical Expertise in following areas:
• Integrations of OFSC with custom applications, mobile apps, applications like Siebel, EBS, RightNow, home grown applications.
• Workflows & Business rules
• Message base scenarios/ template design
• Advanced Routing configurations
• Multi day activity setup.
• Configuration (including initial setup etc.)
• System Administration for resource setup
• Instance setup etc.
• Good oral and written communication skills
Qualifications
Qualifications Basic
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 11 years of experience with IT
Additional Information
** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
Note:-
- This is a Fulltime job for you
- Only US Citizen, Green Card Holder, TN Visa, GC-EAD, H4-EAD & L2-EAD can apply.
- No OPT-EAD & H1B Consultants please.
- Please mention your Visa Status in your email or resume.
