What are the responsibilities and job description for the Business Analyst position at Sooner Services?
RESPONSIBILITIES :
- Collaborate with key users, process owners, and customers to identify inefficiencies and gather business requirements.
- Document current ("as-is") and future ("to-be") business processes.
- Design proposed solutions, including workflow and screen designs.
- Present the proposed solution to stakeholders, gather feedback, and finalize requirements.
- Translate business needs into detailed technical specifications for development teams.
- Work with offshore technical teams to develop and implement software applications.
- Track development progress, monitor tickets, and oversee activities.
- Conduct testing and document implementations to ensure quality.
- Train end users on new implementations and process changes.
- Continuously prioritize tasks based on business impact, urgency, and stakeholder needs to ensure efficient execution.
- Configure systems and devices for new customer accounts, and conduct site visits to ensure successful onboarding and smooth transitions to new systems and processes.
- Help standardize internal software development lifecycle processes.
- Stay updated with emerging technologies (IoT, traceability, cloud solutions) to drive innovation.
QUALIFICATIONS