What are the responsibilities and job description for the Bilingual Call Center Collections Specialist position at Source Receivables Management?
Bilingual Call Center Collections Specialist - Join Our Winning Team!
Are you driven, goal-oriented, and ready to excel in a fast-paced environment? Source Receivables Management is expanding, and we're looking for Bilingual (English/Spanish) Call Center Collections Specialists to join our growing team in Greensboro, NC! If you have a passion for helping customers, thrive in a competitive environment, and want to maximize your earning potential, this is the opportunity for you!
Why Choose Us?
We offer competitive pay, great benefits, and a supportive workplace that rewards hard work and dedication.
✅ Hourly Base Pay Uncapped Commission - Your earning potential is in your hands!
✅ Uncapped Monthly Bonuses - The more you achieve, the more you earn!
✅ Paid Training - We set you up for success from day one.
✅ Comprehensive Benefits Package, including:
- Health, Dental, and Vision Insurance
- Paid Time Off (PTO)
- 401(k) with Employer Match
- Flexible Spending Account
- Employee Assistance Program
- Referral Program
- Company-Paid Life Insurance & Long-Term Disability
What We're Looking For:
If you're ready to take on a challenge and thrive in a fast-paced, goal-oriented environment, we want you on our team!
We're looking for individuals who:
✔ Speak fluent English and Spanish
✔ Have strong communication and negotiation skills
✔ Enjoy a competitive and results-driven atmosphere
✔ Are organized, self-motivated, and capable of multi-tasking
✔ Can handle inbound and outbound calls to resolve past-due accounts
✔ Excel at basic math and calculating percentages
✔ Maintain professionalism, accountability, and emotional control in high-pressure situations
Bonus Skills: Previous collections experience or a track record of achieving sales/negotiation goals!
What You'll Do:
- Engage with customers in both English and Spanish to negotiate and resolve overdue accounts
- Make outbound & handle inbound calls to find solutions for past-due balances
- Negotiate payment plans tailored to customer needs
- Work in a team-oriented, supportive environment
- Set and achieve performance goals while maintaining high ethical standards
Training Program:
New hires will complete a comprehensive three-week training program to ensure success in the role.
Work Schedule:
✔ Monday - Tuesday: 9:00 AM - 6:00 PM
✔ Wednesday - Thursday: 8:00 AM - 5:00 PM
✔ Friday: 8:00 AM - 4:30 PM
Work Environment:
This is an on-site position at our Greensboro, NC call center, where you'll be part of a collaborative and supportive team that values success and growth.
Take the Next Step in Your Career - Apply Today!
At Source Receivables Management, we foster a workplace that values accountability, teamwork, and career growth. If you're ready to achieve your full earning potential, we'd love to hear from you!
✅ Equal Opportunity Employer:
Source Receivables Management is a Certified Woman-Owned Enterprise and an Equal Opportunity Employer. We welcome candidates from all backgrounds to apply.
Don't wait-apply today and take your career to the next level!
