What are the responsibilities and job description for the Front Desk Receptionist / Treatment Coordinator position at South Shore Long Island Periodontics & Implantology, P.C.?
We are a private, high standard of care periodontal/dental office in Wantagh, NY.
We are looking for an outstanding patient coordinator who is experienced in front desk dental reception, answering phones, scheduling patients and checking patients in an out.
Duties:
- Present and educate patients on all treatment options the doctor has given, answer questions and help guide them to acceptance
- Schedule appointments using Dentrix
- Answer phone calls and respond to patient inquiries before the end of the day. Assure all patients questions and requests are handled with care and efficiency
- Collect and update patient information, including medical history and insurance details
- Assist with billing and insurance claims processing
- Work well with others and do what is needed to get the tasks of the day done, and assure patient care is top priority
- Coordinate with dental staff to ensure smooth patient flow
Skills:
- Proficiency in Dentrix
-Experience in dental office scheduling
- Strong administrative and team work skills
- Excellent customer service and compassionate in patient care
- Knowledge of dental terminology and procedures is preferred
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong attention to detail and accuracy in handling patient information
Benefits:
- Competitive salary based on experience
- Health insurance coverage
- Paid time off and holidays
- Paid sick time
- 401(k)
- Retirement plan
- CPR training
- OSHA training
- Sexual harassments training
- Opportunities for advancement
Requirements:
- Experience with creating treatment plan options and presenting to obtain acceptance
- Previous experience as a dental receptionist or dental assistant
- Familiarity with dental terminology and procedures
- Strong computer skills, including proficiency in Dentrix
- Excellent communication and interpersonal skills
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the role.
Job Type: Full-time
Pay: $25.00 - $32.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- Family leave
- Free parking
- Health insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Retirement plan
Medical Specialty:
- Surgery
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Wantagh, NY 11793 (Required)
Work Location: In person
Salary : $25 - $32