What are the responsibilities and job description for the Database Systems Analyst ACOM position at Southeast Health?
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Job Description Summary
The Database Systems Analyst position requires strong communication skills and would be responsible for reviewing, analyzing and occasionally modifying systems including testing, debugging and installing to support application systems and end user request. Develop reports using SQL Server Reporting Services. Work is performed under the general direction of the Manager of Information System.Job Description
- Provide technical expertise and recommendations in assessing new IT software projects and initiatives to support and enhance our existing Microsoft SQL based systems;
- Identify opportunities that can improve efficiency of business processes;
- Investigate and resolve application functionality related issues and provide first level support and troubleshooting of our Student Information systems (PowerCampus);
- Assist in troubleshooting software application issues;
- Assist Information Systems Team with application installation and testing;
- Troubleshoot technical issues and identify modifications needed in existing applications to meet changing user requirements;
- Analyze data contained in the Student Information System and Learning Management Systemdatabase and identify data integrity issues with existing and proposed systems and implement solutions;
- Provides assistance and advice to business users in the effective use of applications and information technology;
- Provide SQL administration in live and test environments;
- Provide development with Microsoft SharePoint and Self-Service Portal for College as well as data mining process for Institutional Effectiveness;
- Produce technical documentation for new and existing applications;
- Verify database and data integrity;
- Participate in weekly meetings with the Information Systems team to discuss progress and issues to be resolved, and report progress on a weekly basis to the Manager;
- Participate on IT project steering committees and be involved in the design phase of any new IT software development projects;
- Assist in the creation of the system design and functional specifications for all new development projects;
- Serve as a liaison and facilitator between all business units to assist in addressing and resolving IT software issues.
KNOWLEDGE, SKILLS AND ABILITIES:
- Knowledge of the operation and support of personal computers and Microsoft Server 2008R2;
- Knowledge of Microsoft SQL Server 2008;
- Ability to interact with third party software and hardware vendors;
- Knowledge of Apple IPAD/Tablet Technology;
- Knowledge of IP based telephone systems;
- Ability to understand and follow complex and written instructions;
- Ability to convey complex information to others in training situations;
- Ability to communicate both verbally and in writing;
- Ability to manage others in a complex technical work environment;
- Knowledge of SSRS and experience developing reports with Visual Basic tool
EDUCATION AND QUALIFICATIONS:
- Bachelor’s degree from an accredited institution in Computer Science or related area;
- Four (8) years’ experience in microcomputer and network support;
- Two (2) years supervisory experience;
- (A comparable amount of training, education, or experience may be substituted for the above minimum qualifications.)
LICENSES, CERTIFICATIONS, OR REGISTRATIONS:
- MCITP (Microsoft SQL Database) required;
- MCITP (Microsoft SharePoint 2010) preferred
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Equal Employment Employer
Southeast Health is committed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Southeast Health will provide reasonable accommodations for qualified individuals with disabilities.
