What are the responsibilities and job description for the Patient Experience Coordinator position at Southeast Oral Surgery?
Patient-Centered Care
We prioritize patient satisfaction at Southeast Oral Surgery. As a Scheduling Coordinator, you will be instrumental in delivering exceptional patient experiences. This includes:
Key Responsibilities:
We prioritize patient satisfaction at Southeast Oral Surgery. As a Scheduling Coordinator, you will be instrumental in delivering exceptional patient experiences. This includes:
Key Responsibilities:
- Greet patients warmly and provide clear instructions on their visit.
- Answer phone calls promptly and handle patient inquiries efficiently.
- Schedule appointments that meet patient needs and provider availability.
- Prepare patient charts, ensuring accurate and up-to-date information.
- Manage patient flow to minimize wait times and optimize appointment utilization.
- Assist patients as needed, addressing any concerns or questions they may have.
