What are the responsibilities and job description for the Southern NH Health System - Supervisor Support & Hospital Phlebotomy - Inpatient & Outpatient Lab - Full Time position at Southern New Hampshire Health?
Supv Support & Hospital Phlebotomy
Who We Are
Southern New Hampshire Medical Center’s Laboratory (lab) is a fully accredited hospital laboratory. State-of-the-art technology enables doctors to provide our patients with the most accurate diagnoses and the most effective treatment.
About The Job
The Supervisor, Support & Hospital Phlebotomy is responsible for supervising the operations of and coordinating the activities within phlebotomy and/or support departments, focusing on the needs of our patients, clients and staff ensuring accuracy from the point of specimen collection.
What You’ll Do
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
#JAL
Who We Are
Southern New Hampshire Medical Center’s Laboratory (lab) is a fully accredited hospital laboratory. State-of-the-art technology enables doctors to provide our patients with the most accurate diagnoses and the most effective treatment.
About The Job
The Supervisor, Support & Hospital Phlebotomy is responsible for supervising the operations of and coordinating the activities within phlebotomy and/or support departments, focusing on the needs of our patients, clients and staff ensuring accuracy from the point of specimen collection.
What You’ll Do
- Oversee activities through observation and review daily.
- Focus on customer service. Prioritize, identify, and resolve problems maintaining open communication with clients.
- Oversee the scheduling of personnel to provide adequate coverage and efficient use of personnel.
- Oversee the orientation and training of new personnel, nurses, PCT’s, MA’s and students.
- Maintain documentation of orientation and training activities.
- Resolve problems and issues related to staff as well as daily operations within the departments and informs Laboratory Support Operations Manager as needed.
- Develop the skills and abilities of staff members to assist building a team atmosphere.
- Review, revise and write policies and procedures for inspections.
- Document personnel performance evaluations, counseling, and disciplinary action.
- Prepare and adhere to the yearly budget, in collaboration with the laboratory staff.
- Maintain bench skills to function efficiently in all designated areas.
- Oversee laboratory registration, order entry activities and inpatient phlebotomy, including all staff activities.
- Ensure designated areas are prepared for CAP and DNV inspections, working with laboratory staff.
- Coordinate daily activities as it relates to operations between staff and other areas of the laboratory and hospital.
- Interact with clients as needed, working with Business Development and Clinical Specialist.
- High School diploma or equivalent required.
- ASCP required.
- A minimum of three-five (3-5) years of laboratory experience required.
- Ability to work in a team atmosphere and independently.
- Ability to work with frequent interruptions and respond appropriately to unexpected situations.
- Ability to exercise judgement in the analysis of facts and conditions regarding individual problems to determine what actions should be taken.
- Ability to work in a stressful environment without compromise of decision-making skills or disposition.
- Ability to plan and perform diversified duties requiring an extensive knowledge of a particular field.
- Ability to communicate effectively and establish a cooperative, collaborative working environment.
- Ability to set priorities, define goals, set objectives, solve problems and initiate/carry projects through to completion.
- Health, dental, prescription, and vision coverage for full-time & part-time employees
- Short-term, long-term disability, life & pet insurance
- Tuition reimbursement
- 403(b) Retirement savings plans
- Continuous earned time accrual
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
#JAL
