What are the responsibilities and job description for the Administrative Clerk III - Housing-Non-Career position at Southfield, City of (MI)?
CLASSIFICATION: Administrative Clerk III - Housing Department
SALARY RANGE: Non-Career Pay: $18.00 - $20.00; Depending on Experience
(Maximum of 19 ½ hours per week; no benefits)
The selection process will include a review of the applicant's experience, criminal history check, skills test, and an oral board. Each step of the process must be passed before the applicant will be moved to the next step. Applicants will be invited to further participate in the selection process based on the nature and extent of their related experience.
Applicants who meet the minimum requirements will be notified by email to attend the skills test and oral board interview. Applicants must maintain all minimum requirements and certifications while waiting for consideration for employment.
This announcement is only a summary of the position, its duties, job requirements and compensation. Further information is available from the Human Resources Department. The City of Southfield does not discriminate in its employment or any other programs or activities on the basis, of sex, race, color, age, height, weight, marital status, national origin, religion, arrest record, physical or mental disability, family status, sexual orientation, gender identity or any other protected category. We provide reasonable accommodation for qualified individuals with a disability if requested.
AN EQUAL OPPORTUNITY EMPLOYER M/F/V/H, DRUG FREE WORKPLACE
Individuals with special needs who may require assistance with the application process should contact the Human Resources Department at (248) 796-4700 (voice) or via email at hrsupport@cityofsouthfield.com if auxiliary aids or services are needed. Reasonable advance notice is required.
SALARY RANGE: Non-Career Pay: $18.00 - $20.00; Depending on Experience
(Maximum of 19 ½ hours per week; no benefits)
- Provide excellent customer service, screen telephone calls, letters and/or visitors, answer questions and furnish information.
- Greet customers and aid in completing necessary paperwork.
- Review completed forms for accuracy and completeness; file documents.
- Update files and records; accurately input detailed and confidential information into database.
- Identify customer needs and refer to services; explain available services.
- Perform all other duties as assigned.
- High school graduate or equivalent.
- 1-2 year's work experience involving strong customer service skills, in-person and on the phone.
- Microsoft office, Email, and Internet proficient.
- Flexible and easily adapts to changing work situations.
- Demonstrates initiative and works well alone and in a team environment.
- Knowledge of or the ability to learn government programs, services, and resources.
- Excellent verbal and written communications skills/grammar.
- Significant problem-solving and organizational skills and the ability to work well under pressure.
The selection process will include a review of the applicant's experience, criminal history check, skills test, and an oral board. Each step of the process must be passed before the applicant will be moved to the next step. Applicants will be invited to further participate in the selection process based on the nature and extent of their related experience.
Applicants who meet the minimum requirements will be notified by email to attend the skills test and oral board interview. Applicants must maintain all minimum requirements and certifications while waiting for consideration for employment.
This announcement is only a summary of the position, its duties, job requirements and compensation. Further information is available from the Human Resources Department. The City of Southfield does not discriminate in its employment or any other programs or activities on the basis, of sex, race, color, age, height, weight, marital status, national origin, religion, arrest record, physical or mental disability, family status, sexual orientation, gender identity or any other protected category. We provide reasonable accommodation for qualified individuals with a disability if requested.
AN EQUAL OPPORTUNITY EMPLOYER M/F/V/H, DRUG FREE WORKPLACE
Individuals with special needs who may require assistance with the application process should contact the Human Resources Department at (248) 796-4700 (voice) or via email at hrsupport@cityofsouthfield.com if auxiliary aids or services are needed. Reasonable advance notice is required.
Salary : $18 - $20
