Demo

Branch Coordinator I

SOUTHWEST MATERIAL HANDLING INC
Thousand Palms, CA Other
POSTED ON 3/14/2025
AVAILABLE BEFORE 12/29/2025

Job Details

Job Location:    Thousand Palms - Thousand Palms, CA
Salary Range:    $19.00 - $23.00 Hourly

Description

Title: Branch Coordinator I                                                                                                           Facility: Thousand Palms, CA      
Job Type: Hourly/ Non-Exempt                                                                                                  Supervisor: Branch Manager

Summary:

The Branch Coordinator I is responsible for supporting the branch by ensuring exceptional technician and customer support, and precise documentation. This role requires the ability to manage administrative, operational, and customer-facing tasks, with a focus on multitasking, organization, and cross-team collaboration. Additionally, you will serve as a backup to the Branch Coordinator II and Branch Manager in their absence, ensuring continuity of operations.

Job Responsibilities:

The following responsibilities serve as a general guideline and may evolve based on business needs:

  • Respond to customer, technician, and internal department inquiries via phone, email, and text in a timely and professional manner.
  • Open, process, and accurately invoice work orders.
  • Dispatch and direct technicians to ensure timely and efficient service completion.
  • Maintain and update scheduled maintenance records and full-maintenance unit lists.
  • Collaborate with CSS and other departments to ensure customer satisfaction and service efficiency.
  • Create, manage, and maintain service department reports and documentation.
  • Organize and file service and rental records to ensure accuracy and easy access.
  • Generate and process purchase order requests.
  • Handle quote generation, shop invoicing, and billing for services rendered.
  • Track and manage service quotes to completion, ensuring timely follow-ups.
  • Address and manage customer service quote requests.
  • Work with the Technician and CSSR to secure customer approvals for service quotes.
  • Provide backup support for the Parts and Service teams when necessary.
  • Handle rental inquiries, provide accurate quotes, and manage customer contracts.
  • Coordinate transportation schedules for equipment deliveries, transfers, and repairs, ensuring all logistics run smoothly.
  • Dispatch drivers efficiently, ensuring accurate paperwork and timely transactions.
  • Promote rental services through proactive customer outreach and inside sales efforts.
  • ASEC Duties as assigned

Qualifications


Qualifications:

  • High school diploma or equivalent; college coursework in business administration preferred.
  • 3-5 years of experience in service, parts, or rental operations.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Strong organizational and time-management abilities.
  • Effective verbal and written communication skills.

Physical Requirements:

  • Ability to repeatedly stoop, bend, push, pull, and kneel.
  • Ability to lift up to 50 pounds unaided.
  • Must be detail-oriented, adaptable, and capable of multitasking in a fast-paced environment.
  • Able to build and maintain effective relationships with internal teams and customers, fostering collaboration and satisfaction.

We value our Associates and offer competitive wages with great benefits such as:

  • Medical, dental and vision insurance
  • Short- and long-term disability coverage (employer sponsored)
  • Basic Life insurance (employer sponsored)
  • Voluntary Life insurance
  • Flexible spending accounts
  • 401k with a company match of 50% of your contribution (up to 6% of your current salary)
  • Career development opportunities
  • And much, much more!

Wage range DOE: $19 to $23

Salary : $19 - $23

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Branch Coordinator I?

Sign up to receive alerts about other jobs on the Branch Coordinator I career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$73,040 - $84,205
Income Estimation: 
$94,433 - $109,421
Income Estimation: 
$85,556 - $117,086
Income Estimation: 
$52,521 - $65,616
Income Estimation: 
$50,186 - $61,883
Income Estimation: 
$61,772 - $82,013
Income Estimation: 
$117,639 - $168,994
Income Estimation: 
$71,328 - $90,388
Income Estimation: 
$84,380 - $111,171
Income Estimation: 
$193,533 - $278,013
Income Estimation: 
$84,380 - $111,171
Income Estimation: 
$266,677 - $426,151
Income Estimation: 
$193,533 - $278,013
Income Estimation: 
$61,772 - $82,013
Income Estimation: 
$71,328 - $90,388
Income Estimation: 
$117,639 - $168,994
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at SOUTHWEST MATERIAL HANDLING INC

SOUTHWEST MATERIAL HANDLING INC
Hired Organization Address Las Vegas, NV Other
Job Details Job Location : Las Vegas - Las Vegas, NV Position Type : Full Time Salary Range : $28.00 - $36.00 Hourly Des...
SOUTHWEST MATERIAL HANDLING INC
Hired Organization Address Mira Loma, CA Other
Job Details Job Location : Mira Loma Headquarters - Mira Loma, CA Salary Range : $33.00 - $45.00 Hourly Description Summ...
SOUTHWEST MATERIAL HANDLING INC
Hired Organization Address Mira Loma, CA Other
Job Details Job Location : Mira Loma Headquarters - Mira Loma, CA Position Type : Full Time Salary Range : $27.00 - $32....
SOUTHWEST MATERIAL HANDLING INC
Hired Organization Address Thousand Palms, CA Other
Job Details Job Location : Thousand Palms - Thousand Palms, CA Salary Range : $19.00 - $23.00 Hourly Description Title: ...

Not the job you're looking for? Here are some other Branch Coordinator I jobs in the Thousand Palms, CA area that may be a better fit.

Branch Coordinator II

Southwest Toyotalift (Southwest Material Handling,..., Thousand Palms, CA

Branch Coordinator I

Southwest ToyotaLift, Thousand Palms, CA

AI Assistant is available now!

Feel free to start your new journey!