What are the responsibilities and job description for the Business Analyst - Finance, Human Resources, and Payroll (FHP) position at Southwest Technical College?
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE
- Lead the internal and external ticket process with regular follow-up to the department heads
- Understand, make recommendations, and implement improvements in the software systems(Anthology, Timeclock Plus)
- Respond to emergent requests and make them a high priority (i.e., payroll, finance)
- Collaborate with and inform department heads of the changes in the upgrades
- The ability to organize multiple tickets and projects at the same time
- Analyze and evaluate business functions and documents operational needs, objectives, and procedures daily
- Collaborate closely with department heads to ensure that best practice business process changes in the functional areas are fully understood and supported
- Troubleshoot, modify, and improve application systems to ensure stable and consistent production of the ERP
- Research, analyze, and test software updates, upgrades, and enhancements to determine impact on existing business processes and coordinate with the department heads
- Modifies or creates Anthology reports that are requested by internal departments
- Support departmental staff to ensure utilization of current and future features of updates, upgrades, and enhancements of the ERP
- Provide technical assistance, train users and supports training in the usage of the ERP
- Identifies opportunities for improving business processes to derive maximum value from the ERP system
- By using workflow and other ERP tools, make recommendations for solutions to improve theautomation of business processes.TRAINING, EXPERIENCE AND SKILLS
- Associate Degree in Information Technology or related field required, bachelors preferred
- 3-5 years’ experience as a Business / Systems Analyst supporting higher education
- Prior experience with a Finance and HR / Payroll ERP software
- Excellent research, analytical, project management, critical thinking, decision making and problem-solving skills
- Excellent verbal and written communication skills, and strong interpersonal and presentation skills
- Ability to learn quickly and work in a fast-paced environment
- Ability to interact effectively with management, business users, and other team members
- Ability to multitask, maintain an organized work environment, and be a team player and selfstarter
- Experience documenting business and system requirements, processes, and workflows
- Experience with planning and execution of testing efforts including, development of test cases, coordination between technical and business resources, and documentation on testing results
- Knowledge and experience with Agile software development methodology preferredKNOWLEDGE
- Microsoft Dynamics 365 – Finance & Operations
- Financial Report designer
- Power Query
- Power BI
- Payroll
- Budgeting experience
- Accounts Payable / Accounts Receivable / General Ledger
- Microsoft Office
- Anthology Finance & HCM, Anthology Student & Engage a plusTo apply, please visit our website : Current Employment Opportunities at Southwest Tech
