What are the responsibilities and job description for the Business Analyst - Finance, Human Resources, And Payroll position at Southwest Technical College?
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE - Lead the internal and external ticket process with regular follow-up to the department heads- Understand, make recommendations, and implement improvements in the software systems(Anthology, Timeclock Plus)- Respond to emergent requests and make them a high priority (i.E., payroll, finance)- Collaborate with and inform department heads of the changes in the upgrades - The ability to organize multiple tickets and projects at the same time- Analyze and evaluate business functions and documents operational needs, objectives, and procedures daily- Collaborate closely with department heads to ensure that best practice business process changes in the functional areas are fully understood and supported - Troubleshoot, modify, and improve application systems to ensure stable and consistent production of the ERP- Research, analyze, and test software updates, upgrades, and enhancements to determine impact on existing business processes and coordinate with the department heads- Modifies or creates Anthology reports that are requested by internal departments- Support departmental staff to ensure utilization of current and future features of updates, upgrades, and enhancements of the ERP- Provide technical assistance, train users and supports training in the usage of the ERP- Identifies opportunities for improving business processes to derive maximum value from the ERP system- By using workflow and other ERP tools, make recommendations for solutions to improve theautomation of business processes.TRAINING, EXPERIENCE AND SKILLS- Associate Degree in Information Technology or related field required, bachelors preferred- 3-5 years’ experience as a Business / Systems Analyst supporting higher education- Prior experience with a Finance and HR / Payroll ERP software- Excellent research, analytical, project management, critical thinking, decision making and problem-solving skills- Excellent verbal and written communication skills, and strong interpersonal and presentation skills- Ability to learn quickly and work in a fast-paced environment - Ability to interact effectively with management, business users, and other team members - Ability to multitask, maintain an organized work environment, and be a team player and selfstarter- Experience documenting business and system requirements, processes, and workflows- Experience with planning and execution of testing efforts including, development of test cases, coordination between technical and business resources, and documentation on testing results- Knowledge and experience with Agile software development methodology preferredKNOWLEDGE- Microsoft Dynamics 365 – Finance & Operations- Financial Report designer- Power Query- Power BI- Payroll- Budgeting experience- Accounts Payable / Accounts Receivable / General Ledger- Microsoft Office- Anthology Finance & HCM, Anthology Student & Engage a plusTo apply, please visit our website : Current Employment Opportunities at Southwest Tech