Business Analyst - Finance, Human Resources, and Payroll (FHP)

Essential Duties And Responsibilities Include

• Lead the internal and external ticket process with regular follow-up to the department heads
• Understand, make recommendations, and implement improvements in the software systems
  
  

(Anthology, Timeclock Plus)

• Respond to emergent requests and make them a high priority (i.e., payroll, finance)
• Collaborate with and inform department heads of the changes in the upgrades
• The ability to organize multiple tickets and projects at the same time
• Analyze and evaluate business functions and documents operational needs, objectives, and
  
  

procedures daily

• Collaborate closely with department heads to ensure that best practice business process
  
  

changes in the functional areas are fully understood and supported

• Troubleshoot, modify, and improve application systems to ensure stable and consistent
  
  

production of the ERP

• Research, analyze, and test software updates, upgrades, and enhancements to determine
  
  

impact on existing business processes and coordinate with the department heads

• Modifies or creates Anthology reports that are requested by internal departments
• Support departmental staff to ensure utilization of current and future features of updates,
  
  

upgrades, and enhancements of the ERP

• Provide technical assistance, train users and supports training in the usage of the ERP
• Identifies opportunities for improving business processes to derive maximum value from the
  
  

ERP system

• By using workflow and other ERP tools, make recommendations for solutions to improve the
  
  

automation of business processes.

Training, Experience And Skills

• Associate Degree in Information Technology or related field required, bachelors preferred
• 3-5 years’ experience as a Business/Systems Analyst supporting higher education
• Prior experience with a Finance and HR/Payroll ERP software
• Excellent research, analytical, project management, critical thinking, decision making and
  
  

problem-solving skills

• Excellent verbal and written communication skills, and strong interpersonal and presentation
  
  

Skills

• Ability to learn quickly and work in a fast-paced environment
• Ability to interact effectively with management, business users, and other team members
• Ability to multitask, maintain an organized work environment, and be a team player and selfstarter
• Experience documenting business and system requirements, processes, and workflows
• Experience with planning and execution of testing efforts including, development of test cases,
  
  

coordination between technical and business resources, and documentation on testing results

• Knowledge and experience with Agile software development methodology preferred
  
  

KNOWLEDGE

• Microsoft Dynamics 365 – Finance & Operations
• Financial Report designer
• Power Query
• Power BI
• Payroll
• Budgeting experience
• Accounts Payable/Accounts Receivable/General Ledger
• Microsoft Office
• Anthology Finance & HCM, Anthology Student & Engage a plus
  
  

To apply, please visit our website: Current Employment Opportunities at Southwest Tech