Director of Operations

Director of Operations Job Summary

Sovereign Healthcare Group is growing, and this is the perfect time to join our team. The current office is located in New Madrid, MO, but the office will be moving to Sikeston, MO in June 2025. This position will oversee daily office operations including supervision of Sovereign Healthcare Group office staff. The ideal candidate will have previous executive management experience and knowledge of Skilled Nursing and Home Health regulations.

Reporting lines:

Regional Director of Operations and the President

Job Functions include, but are not limited to:

• Organizes and directs the operations to assure availability and provision of care and services.
• Directs and monitors quality improvement programs; continuously evaluates and improves processes, systems, and workflows. Evaluate operational concerns and develop action plans to address them. Reports results to superiors and subordinates, as appropriate.
• Complete assigned patient care as it relates to Home Health or Skilled Nursing patient care.
• Directs and evaluate all operations and staff functions, i.e.; nursing, staffing, administration, etc.
• Effectively working with others offering leadership by example and being a team player.
• Complete patient care 25% to 50% of the time; it may fluctuate up or down.
• Ensures human resources functions including but not limited to interviewing, hiring, orientation, supervision, counseling, evaluations and staff development are performed according to company guidelines.
• Participation in weekly Marketing and Business Development to increase as needed.

Minimum Qualifications:

· Graduate of a Registered Nursing accredited school of nursing with a BSN degree is preferred. Or, licensed Physical Therapist or Speech therapist.

· Previous experience in home care setting and with two years management or supervisory experience. Proven ability to work within an interdisciplinary setting.

· Registered nurse with current licensure to practice professional nursing in the state.

· Complies with accepted professional standards and practice.

· Has excellent observation, good nursing judgment and communication skills. Understands hospice philosophy and issues of death/dying.

· Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order.

· Complies and maintains current CPR certification.

· Demonstrates excellent observation, verbal and written communication skills.

Preferred Qualifications:

• Strong work ethic, positive attitude, professional poise, and a self-starter.
• Substantial experience in managing complex and fast-moving projects with a proven history of reaching completion and achieving outcomes
• Understanding of clinical workflows and an ability to interact face to face with clinical staff to document & analyze practice-specific workflows
• Engaging presenter with excellent oral communication skills and presentation skills; must be comfortable presenting in front of both big groups and executives
• Demonstrated ability to communicate ideas clearly and concisely, interface and present to leadership effectively.
• Promoting employee professionalism, ethical behavior, and personnel development.
• Forward thinking in developing growth strategies, introducing new and innovative services, diversification of programming and automation of systems.
• Excellent time management, organizational, and prioritization skills with the ability to balance multiple priorities. Strong analytical and problem-solving capabilities
• Maintain confidentiality of all PHI within guidelines of “need to know."
• Attention to detail and pride in delivering consistently accurate work
• Strong passion for patient care and healthcare, with empathy for patients and frontline staff
• Excellent Microsoft Office capability (Outlook, Word, Excel)

Job Type: Full-time

Pay: From $40.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekends as needed

Willingness to travel:

• 50% (Preferred)

Work Location: In person

Salary : $40