VP, Product Operations

Build your future with Sovos.

If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.

At Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.

Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we!

Don’t worry if you don't check all the boxes – apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.

The Work You'll Do

The VP, Product Transformation will play a pivotal role in creating a world-class product culture at Sovos, in close partnership with the CPO. They will partner with the Product leadership team to develop and coach product managers in product best practices with a particular focus on tools, frameworks, and processes that enable scalable customer-driven innovation and enhance cross-functional collaboration.

This Leadership Position Is Integral To Creating a Customer-driven Innovation Culture And The Successful Execution Of Critical Product Initiatives. The VP, Product Transformation Will Focus On

• Evangelizing and implementing tools and best practices that amplify the productivity and decision-making capability of product teams
• Enable data-driven decisions and storytelling by collating and making available market and product analytics for product teams and stakeholders
• Program-managing critical product initiatives through a small team of program / project managers
  
  

This is a highly influential and strategic role, ideal for a seasoned Product leader who exhibits strong learning agility and execution skills, enjoys problem solving through collaboration, and thrives in a fast-paced environment.

More Specifically, You Will

• Product Management Tools and Best Practices: Lead the continuous improvement, evaluation, implementation, adoption, and evangelism of tools, methodologies, and frameworks that empower product teams to drive innovation and efficiency. This includes onboarding new tools, coaching teams on advanced techniques, and close partnership with Engineering operations to ensure consistent application of best practices across all teams.
• Scaling Knowledge and Skills: Develop and deliver structured onboarding programs and ongoing training for product managers to enhance their proficiency in discovery, customer research, and other advanced product management disciplines.
• Product Management Cadences: Establish and manage foundational product management cadences such as product steering groups, product launch processes, and other essential frameworks to ensure structured and efficient product operations. Facilitate communication and collaboration between different teams to ensure alignment around product goals.
• Streamlining Processes: Identify, develop, and implement process improvements to enhance efficiency, reduce operational bottlenecks, and increase the overall effectiveness of product teams.
• Data & Metrics Insights Enablement: Work closely with data teams to ensure self-service analytics are available to product teams to make data-informed decisions. Advocate for a single source of truth and standardize KPIs on product usage, performance, financials, and customer sentiment across the product portfolio.
• Customer Feedback and Continuous Improvement: Establish a framework for feedback loops to capture lessons learned from each product lifecycle phase, using these insights to refine processes, tools, and training programs continuously. Lead the creation and deployment of retrospective frameworks and regular audits of product operations, identifying areas of improvement and implementing actionable changes.
• Program Management: Lead small team of program / project managers to oversee critical product initiatives from inception to completion, ensuring alignment with strategic objectives and delivering within scope, on time, and on budget. For example, key product migrations and portfolio simplification.
• Process and Change Management Leadership: Lead change management initiatives to streamline product development, release processes, and GTM launch success. With Product Managers, establish clear success criteria for initiatives and track progress against these goals across diverse product lines.
• Cross-Functional Collaboration: Foster a culture of collaboration across product, engineering, marketing, sales, and customer success teams to ensure seamless product development and launch processes. Act as the cross-functional liaison for GTM alignment.
• Executive Engagement and Stakeholder Communication: Act as a key point of contact for product operations, ensuring effective communication and alignment with key stakeholders and executive leadership. Establish reporting content and cadence to communicate the value and progress of operational initiatives to different audiences across Sovos.
• Team Leadership and Development: Lead, mentor, and coach a high-performing team, fostering a culture of continuous improvement, professional growth, and accountability.
  
  

What We Need From You

• Bachelor's degree in Business Administration, Engineering, or related field
• 10 years of experience in product, product operations, program management, or related roles within the enterprise software industry.
• 5 years of people and team management experience in a similar function
• Proven track record of leading cross-functional teams and managing large-scale product initiatives.
• Proven experience evaluating and implementing product management tools and driving successful adoption across teams.
• Demonstrated ability to lead large-scale change management initiatives across matrixed organizations.
• Track record of mentoring and coaching product management teams.
• Strong analytical skills with the ability to translate data into actionable insights.
• Excellent communication, collaboration, and leadership abilities.
• Proficiency in project management tools and methodologies.
• Due to client contractual obligations, the successful candidate will be asked to clear a background check and drug test upon hire
  
  

What Does Sovos Offer You?

At Sovos, we are committed to offering competitive pay and benefits that reflect both industry and market standards.

Qualifications

We expect that this role will pay a base salary that ranges between $225,000 and $312,500 annually. Compensation may vary outside of this range depending on several factors including a candidate’s qualifications, skills, competencies, and experience. While we are committed to giving an overview of compensation, salary is just one component of our comprehensive Total Rewards package. We offer a host of additional benefits, including:

• Flexible Time-Off
• Competitive Salaries with Annual Bonus Eligibility or Uncapped Commission Plans
• Comprehensive Health, Dental, Vision, and Supplemental Accident, Hospital, and Critical Illness Benefits
• Health Savings Account with Annual Employer Seed and Matching Contributions
• Company-Paid Basic Life Insurance, AD&D, and Short-and-Long-Term Disability Insurance
• 401(k) with Employer-Sponsored Match
• Global paid family leave policy
• Globally Recognized Training and Development Programs
• Tuition Reimbursement, Time Off to Volunteer, Charitable Giving Match, and More!
  
  

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background

Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos’ cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes.

More than 100,000 customers in 100 countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter.