What are the responsibilities and job description for the Hotel Front Desk Night Auditor position at Spa City Motor Lodge?
Description
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Responsibilities
- Perform additional bookkeeping, administrative, and accounting procedures as required
- Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
- Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
- Provide exceptional service to all hotel guests during their stay
- Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Qualifications