Night Auditor/Front Desk

SUMMARY: Conducts audits for management to assess effectiveness of controls, accuracy of financial records, and efficiency of operations by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

· Posts room charges and taxes to guest accounts including guest transactions not posted

during the day by the front office cashier

· Processes guest charges voucher and credit card vouchers

· Posts guest charge purchase transactions not posted by the front office cashier

· Transfer charges and deposits to master accounts

· Verifies all account postings and balances

· Monitors the current status of coupons, discounts and other promotional programs

· Tracks room revenues, occupancy percentages and other front office statistics

· Prepares a summary of cash, check and credit card activities

· Summarizes results of operations for management

· Summarizes and compiles daily information for the hotel's financial records

· Prepare an End of day procedure

· Run End of day process in property management software (PMS)

· Understand principles of auditing, balancing and closing out accounts

· Knows how to operate PMS and other front office equipment

· Understands how to perform check-in and check-out procedures

· Checks front office accounting records for accuracy

· Function as a front desk agent especially in terms of check-in and check-out procedures

SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities with this position.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be neat, professional and well groomed

Must possess strong organization time management skills, attention to detail

Must be guest service focused and a team player

Must possess excellent communication skills

Positive attitude and outgoing personality are essential

Ability to work shifts - weekends, holidays and overnight

Ability to relate well to hotel guests and employees

High initiative/Self-starter

Professional in demeanor and presentation

Personable, enthusiastic, self-motivated and able to work independently

Ability to learn quickly

Observant and detail-oriented

Ability to understand and carry out oral and written instructions and request clarification when needed

Strong interpersonal and organizational skills

Dependable and reliable

EDUCATION and/or EXPERIENCE

University degree from a Hospitality related program preferred

Knowledge of Choice Advantage system would be an asset

Previous experience with computers would be an asset

Previous experience in a service-related position would be an asset

LANGUAGE SKILLS

Good command of the English language is essential, both written and verbal.

Additional languages spoken would be an asset.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to stand for extended periods of time.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Types: Full-time, Seasonal

Pay: $18.00 - $20.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Holidays
• Overnight shift
• Weekends as needed

Shift availability:

• Overnight Shift (Preferred)

Ability to Commute:

• Saratoga Springs, New York 12866 (Required)

Ability to Relocate:

• Saratoga Springs, New York 12866: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $20