Demo

Volunteer Programs Coordinator

Space Center Houston
Houston, TX Volunteer
POSTED ON 4/13/2025
AVAILABLE BEFORE 5/11/2025

Space Center Houston is a space exploration learning destination dedicated to revealing how science and humanity power space exploration through meaningful, moving experiences about people and the courage, innovation, and teamwork they use to expand the boundaries of what's possible. We inspire guests of all ages to connect with the significance of space exploration as incredible feats of human spaceflight continue to bring joy and wonder to the world. Owned and operated by the nonprofit Manned Space Flight Education Foundation, we are the Official Visitor Center of NASA Johnson Space Center and a Smithsonian affiliate.

We are seeking a full-time Volunteer Program Coordinator responsible for supporting and maintaining volunteer programs and initiatives that support the mission of Space Center Houston. Responsibilities and qualifications are shown below :

POSITION RESPONSIBILITIES

  • Promote and maintain a wide range of volunteer opportunities to engage volunteers in mission-based programs and support the general operation of Space Center Houston. Provide high quality service programs that position Space Center Houston as a leading STEM educational center.
  • Collaborate with Volunteer Programs Supervisor and center management and staff to promote a culture shift in the role of volunteers in the organization. Educate staff on the benefits and opportunities to effectively utilize volunteers in SCH department operations. Maintain regular communications with departments to assess needs for volunteer assistance. Identify and develop new volunteer opportunities to enhance the guest experience including informal center tours. Make recommendations on the most effective and efficient use of volunteers.
  • Assist with the recruitment, training, placement, and retention of volunteers in all volunteer programs; host and attend recruiting events to attract qualified candidates.
  • Support and maintain relationships with community and corporate partners. Identify opportunities to engage organizations in mission-based volunteer work at Space Center Houston, enhancing their experience as a partner and keeping them engaged in the mission.
  • Conduct volunteer orientation and training. Ensure volunteers are trained to meet the needs of the organization.
  • Organize and participate in volunteer recognition / appreciations programs and special events.
  • Support all volunteers and volunteer related activities. Assist with maintaining volunteer database, including volunteer information, hours tracking, posting of volunteer opportunities.
  • Reply to correspondence and requests in a timely manner, including inquiries from current and potential volunteers.
  • Identify and recommend ways to improve the efficiency and effectiveness of volunteer programs, trainings, and recruitment.
  • Provide ongoing support and guidance for volunteers. Actively engage with volunteers to ensure the volunteer experience is rewarding, meaningful and valued.
  • Stay informed regarding best practices in volunteer management and identify ways to implement those practices to increase the impact of volunteer programs at Space Center Houston.
  • Attend and support volunteer activities as needed at large events which may include evening, holiday and weekend events.
  • Other duties as assigned.

POSITION QUALIFICATIONS

  • Bachelor's Degree in Business, Communications, Education or a related field.
  • A minimum of 1 year of experience coordinating and / or supervising a team of volunteers or employees, preferably at a non-profit organization.
  • Experience leading trainings, presentations, and / or orientations.
  • Ability to coordinate large-scale events in a fast paced environment with strict deadlines.
  • Must have the ability to interact effectively with volunteers, guests, Space Center Houston Crew Members and clients in a professional manner. Must be a strong communicator and comfortable speaking in front of audiences.
  • Strong interpersonal, verbal, and written communication skills.
  • A general knowledge of NASA and space industry is preferred.
  • Must be reliable and able to work with limited supervision.
  • A proactive leader who is committed to excellence.
  • Ability to multi-task and execution oriented with excellent organization skills.
  • Computer skills using Microsoft Office Suite with the ability to learn new programs / systems. Microsoft Outlook and internet experience is required.
  • Experience using and maintaining a volunteer database system. Better Impact experience preferred.
  • Must be physically able to lift up to 20 pounds and have the ability to stand up to 6 hours at time.
  • Available to work flexible hours including weekends, and some nights.
  • Space Center Houston is an equal opportunity employer. We promote a culture of respect, inclusivity, and collaboration.

    Other details

  • Pay Type Hourly
  • Min Hiring Rate $24.00
  • Max Hiring Rate $28.00
  • Apply Now

    Salary : $24 - $28

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