What are the responsibilities and job description for the Inside Sales Representative position at SPEC Building Materials?
Inside Sales Customer Service
Position Description:
SPEC Building Materials Corporation is recognized as one of the nation’s leading wholesale distributors of the highest quality building materials, equipment, and products for both commercial and residential roofing contractors. Since 1973, SPEC has strategically grown to thirty-six convenient branch locations in markets throughout the Midwest, the South, and Southeastern regions.
The SPEC Inside Sales/Customer Service Associate Team is responsible for order placement, general sales information, product requirements, pricing, delivery coordination, and more. Most often they are the customer’s first point of contact.
Position Responsibilities:
● Selling building materials to our customers from the customer service counter
● Maintaining and growing existing customer base through prospecting, sales account development, quoting, and customer follow-up.
● Sourcing special order items for our contractors.
● Ensuring all customer sales orders are imputed complete and accurate.
● Advising customers on inventory levels and pricing.
● Cash application and reporting.
● Answering the phone and directing calls.
● Scheduling and answering questions regarding deliveries for customers.
Position Requirements:
● Minimum education required: GED or high school diploma.
● Working knowledge of computers and software.
● The ability to multitask in a fast-paced environment.
● Strong organization and communication skills.
● History in a building materials-related industry.
● Strong math skills.
● High energy level and a desire to succeed.
● Additional duties or responsibilities may be required.
