What are the responsibilities and job description for the Ortho Treatment Coordinator - H2 Orthodontics position at Specialty Dental Brands-MT?
Description
H2 Ortho is currently looking for an Orthodontic Treatment Coordinator to join our team! We are adding an OUTGOING, fun, enthusiastic, hardworking person to our extremely talented team! If you are looking to help families understand orthodontic treatments with Invisalign and braces and find financial options that work for them, you will want join our team. We strive on providing exceptional patient care in a progressive practice. We are a fun, energetic practice to be part of.
If you are interested in this position, please reach out to our office to set up a time to meet.
Requirements
Description
- Coordinate patient scheduling
- Develop an in-depth understanding of our current treatment plans.
- Prepare financial treatment plans and present to patients.
- Answer patient questions and handle patient complaints, manage patient relations, investigate patient concerns, and educate patients of procedures.
- Follow-up with patients regarding doctor’s treatment plans and schedule appointments.
- Contact insurance companies to verify coverage. Complete insurance breakdown accurately and completely.
- Present fees and give estimates of treatment. Document financial arrangements and commitments to pay.
- Communicates effectively with patients and addresses a variety of patient-needs
- Exercise good teamwork and partner with team to create good patient experience.
- Routinely assist with administrative duties.
- Take and load records for patients including: X-rays, photos and intra-oral digital impressions
- Participates in the medical office emergency routine when required. Summons ambulance or EMS or assists other staff members as needed.
- Navigate software without assistance.
- Must always represent the practice in a professional, pleasant, and cooperative manner.
- Maintain regular attendance and adhere to assigned work schedules and office policies.
- Must be flexible.
- Must excel in forward thinking to anticipate the needs of the patient and our team.
- May be required to travel between office locations. Must be insurable by the company’s insurance.
- Performs other related duties as necessary or assigned by management.
