What are the responsibilities and job description for the Treatment Coordinator - Rapid City Orthodontics position at Specialty Dental Brands-SD?
Description:
At Rapid City Orthodontics, we pride ourselves on providing exceptional orthodontic care to our patients in Rapid City and surrounding areas. We are a dynamic, patient-focused practice dedicated to delivering the highest quality orthodontic services in a welcoming and friendly environment. We are looking for a motivated, organized, and compassionate Treatment Coordinator to join our team!
Key Responsibilities:
- Greet and welcome patients with a friendly and professional demeanor.
- Explain treatment plans, options, and financial arrangements clearly and confidently.
- Coordinate and schedule appointments to ensure efficient patient flow.
- Manage patient records and ensure accurate documentation.
- Follow up with patients to address questions and concerns promptly.
- Collaborate with the clinical team to ensure smooth transitions between consultations and treatments.
- Maintain up-to-date knowledge of orthodontic procedures and insurance policies.
- Ability to calculate financial agreements and articulate payment options to responsible party following financial guidelines
- Must be comfortable with fast paced, quickly changing environment
- Excellent verbal communication skills
- Excellent interpersonal and customer service skills
- Ability to multitask
- Comfortable interacting with the public
