IT Help Desk Technician

The days of reading old, boring IT Technician Job Ads are over. We just gotta’ ask…

• Tired of being treated like just a “geek?”
• Can you Diagnose, Repair and Keep Computers and Networks Running Fast?
• Are you a person that actually likes working with End Users?
• Are you fed up with poor pay for being a really good tech?
• Ready to build a career in a business, that honors Real Talent?

Well, you’re reading this, that’s good. This may be Your Opportunity.

We are Spectrum Technologies, a Corporate Technology Service Provider proudly headquartered in El Paso, Tx. Our Mission and Vision is focused on serving our customers with leading-edge support of their technology network. This is done by recruiting and retaining the talent that will evolve our daily business practice, and work to define the perfect customer experience; One Client at a Time.

That’s where you come in… Keep reading, it gets better.

We are expanding our team and looking for a IT Support Engineer / Helpdesk Technician, where our ideal candidate will be able to handle multiple tickets and track multiple tasks to completion, while ensuring that each customer is given your absolute best care. Our ideal candidate will find success in bringing the following skills to this opportunity:

· Great customer service skills

· Process driven approach to solving problems

· Basic to good understanding of Microsoft desktop and server operating systems

· Works well with other technicians and engineers related to escalations and projects

· Good understanding of Microsoft active directory

· Ability to diagnose networking failures correctly and provide remediation where possible

· Troubleshoot system and network-wide issues and problems

Now, let’s talk about why you’d want to work here.

Yes, we have benefits. In today’s market, nearly everyone does. The Spectrum difference is: We commit to training you on how to utilize our proven Service Processes and support you as an empowered Intellectual Resource; each and every day. From new training opportunities to certification incentives, there are limitless ways in which our culture, invests in the development of the people that make our organization strong. We have a competitive salary range, and it’s reserved for the right candidate to learn in the interview process.

Ready for the next step? Good, here are a few final details to consider..

We are highly confident that we will find the person that will best fit this opportunity. If you find that your history and skills are ideal for our position, Apply. We expect to retain the best, and that is why we are so bold about what we want – because we expect to find it. Local candidates need only apply, as in-person interviews are required.

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Work Location: In person

Salary : $40,000 - $60,000