What are the responsibilities and job description for the Field Installation Specialist position at SPECTRUM?
Company Overview
Spectrum is a leading provider of innovative technology and services, connecting nearly 32 million customers across its 41-state footprint.
Our mission is to deliver exceptional customer experiences through cutting-edge products and services that exceed expectations.
Job Description
As a Field Installation Specialist, you will play a critical role in delivering essential and innovative technology to our customers.
You will work independently with minimal supervision, installing and repairing services for residential customers while providing world-class customer service.
Your daily interactions will be customer-facing, and you will be responsible for educating customers on proper use of their Spectrum services and equipment.
Required Skills and Qualifications
- Education: High School diploma, GED, or equivalent work experience
- Technical Skills: Problem solver with a technical aptitude, computer and software application use. Accurately measure distances using measuring tape. Work with hand tools.
- Skills: Communication, professionalism, time management, organization, critical thinking, responsible/reliable
- Abilities: Interpret analytics from soft tools such as meters and handheld devices. Troubleshooting. Read, write, and speak the English language.
- Physical: Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment. Ability to safely use weight-bearing equipment within the maximum weight limitations of that equipment (345 lbs). Ability to lift up to 90 lbs and climb ladders to a height of 32 feet Working in confined spaces and at heights. Safely operate and navigate a company vehicle in constant changing environments. Ability to work with small components and wires. Ability to work outside for extended periods in any season and/or during inclement weather.
Benefits
- Learning Culture: We invest in your learning through 160 hours of training, hands-on experience, and mentoring to advance your skills
- Dynamic Growth: We invest in your learning, and provide paid training and opportunities to move up and around the company
- Competitive Pay: Generous starting pay
- Total Rewards: See all the ways we invest in you at work and in life
Others
We value diversity and inclusion, and are committed to growing a workforce that reflects our communities.
