What are the responsibilities and job description for the Installation Specialist position at SPECTRUM?
Job Overview
Spectrum is seeking a talented individual to join our team as a Field Technician. In this role, you will be responsible for installing and maintaining our residential services, ensuring that our customers receive exceptional service and support.
This is an excellent opportunity to work in a fast-paced environment and develop your technical skills while providing top-notch customer service. As a Field Technician, you will be the face of Spectrum's products and services, working independently with minimal supervision and interacting with customers on a daily basis.
Key Responsibilities
- Install and repair residential services, including cable, internet, and TV
- Provide exceptional customer service, resolving issues and answering questions in a professional and courteous manner
- Work efficiently in the field, using hand tools and navigating various working conditions and locations
- Collaborate with internal teams to ensure seamless operations and high-quality results
Requirements
- High School diploma or equivalent required
- Technical aptitude and problem-solving skills essential
- Excellent communication and interpersonal skills
- Able to lift up to 90 lbs, climb ladders, and work in confined spaces
- Valid driver's license and satisfactory driving record required
Benefits
- Learner-centric culture with 160 hours of training and hands-on experience
- Dynamic growth opportunities and paid training
- Competitive pay and comprehensive benefits package
