What are the responsibilities and job description for the Installation Specialist position at SPECTRUM?
About Spectrum
We are a leading telecommunications company dedicated to providing exceptional services to our customers.
Job Overview
This is an exciting opportunity for a skilled and motivated individual to join our team as a Field Technician. In this role, you will be responsible for installing and repairing services for our customers, while providing world-class customer service.
Responsibilities
- Install and repair services for residential customers
- Perform basic to advanced installations, disconnects, downgrades, and upgrades
- Provide excellent customer service and education on proper use of Spectrum services and equipment
- Work independently with minimal supervision and in various working conditions and locations
Requirements
- High School diploma or equivalent work experience
- Problem-solving skills with technical aptitude
- Ability to interpret analytics from soft tools such as meters and handheld devices
- Valid driver's license with satisfactory driving record within company standards required
Benefits
- Learning Culture: We invest in your learning through 160 hours of training, hands-on experience, and mentoring to advance your skills
- Dynamic Growth: We invest in your learning, and provide paid training and opportunities to move up and around the company
- Competitive Pay: Generous starting pay
- Total Rewards: See all the ways we invest in you at work and in life