What are the responsibilities and job description for the Mail Center Clerk position at Spelman College?
- Receive, sort, and distribute incoming campus and United States Postal Service mail and correspondence to customer mailboxes according to mail service guidelines; Avg annual volume of 740,000.
- Utilize the Smart Track tracking system to capture signatures of patrons when delivering trackable items;
- Deliver accountable mail and parcels over the counter and to departments capturing signatures on the signature pad and entering this information in the smart track computer
- Research and mark-up undeliverable and nixie mail according to Mail Markup Manual;
- Troubleshoot and resolve inquiries where it pertains to letters mailed to Spelman College;
- Provide services to patrons at the window or by telephone concerning services, products, policies, and procedures;
- Process large last-minute mailing with time-sensitive deadlines; volume could exceed 2500 pieces
- Advise customers as to the most efficient and economical methods of mailing postal materials;
- Prepare outgoing mail for dispatch to the U.S. Postal Service according to U.S. Postal guidelines. The average annual volume is 710,000;
- Utilize the internal Mail Center application when forwarding mail and parcels to former Spelman College students according to U.S. Postal guidelines. Average 700 forwarding entries;
- Assist patrons with preparing letters and parcels for shipment utilizing the U.S. Postal web-based Click n Ship application;
- Operate PowerPost high-volume meter machine to calculate, apply postage, and seal envelopes on all domestic mail, international mail, and special mail services.
Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
Spelman College is an EEO/Minority/Female/Disabled/Veteran/Title IX Employer and we participate in E-Verify. We are a smoke-free campus.
Due to the heightened risk of contracting COVID-19 and the spread of variants, Spelman College requires up to date COVID-19 vaccination of all faculty, staff, and students (collectively “Campus Community”) that have job duties, attend classes, or are otherwise present on campus. You will need to submit proof of up-to-date COVID-19 vaccination: full vaccination and a booster (when eligible) or a single dose of the bivalent vaccine) prior to your first day on campus or you may seek a medical or religious exemption to the vaccination requirement by providing the necessary documentation to: Yemi Brown, PharmD Manager of COVID-19 Operations, at ibiyemibrown@spelman.edu. Upon receiving your Spelman Technology log-in credentials, please keep your vaccination or exemptions records up-to-date using Etrieve.
Salary : $32,900 - $41,600
