What are the responsibilities and job description for the Customer Service Representative/Receptionist/Administrative Assistant position at Spiceland Wood Products?
Job Overview
We are seeking a motivated and organized Customer Service Representative/ Receptionist/Administrative Assistant to join our team. This role is essential for ensuring smooth operations within our office and providing exceptional client services. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to manage multiple tasks efficiently.
Duties
- Greet visitors and clients warmly, ensuring a positive first impression.
- Manage incoming calls, including outbound calling, and direct them to the appropriate personnel.
- Perform data entry tasks accurately and efficiently.
- Assist in scheduling appointments for staff members.
- Provide administrative support by preparing documents, reports, and presentations as needed.
- Handle client inquiries with professionalism, ensuring high-quality client services.
- Maintain an organized filing system for both physical and digital documents.
- Collaborate with team members to facilitate smooth office operations.
- Analyze client needs and communicate effectively to provide appropriate solutions.
Skills
- Proficiency in data entry with attention to detail.
- Experience in a Customer Service position a plus.
- Strong communication skills, both verbal and written.
- Experience in client services or sales is desirable.
- Familiarity with call center operations can be beneficial.
- Ability to analyze information and present it clearly to clients or colleagues.
- Excellent organizational skills with the ability to prioritize tasks effectively.
- A friendly attitude and professional demeanor when interacting with clients and team members.
Join our team as a CS Rep/Receptionist/Administrative Assistant where you will play a vital role in enhancing our office environment while contributing to our commitment to excellent service.
Job Type: Full-time
Pay: $13.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- On-the-job training
- Paid time off
- Professional development assistance
Shift:
- 8 hour shift
- Day shift
Ability to Commute:
- Spiceland, IN 47385 (Required)
Work Location: In person
Salary : $13 - $18