Coord, Security Ops Center

At Spire, we believe energy exists to help people. To enrich their lives, grow their businesses, advance their communities. It's a simple idea, but one that's at the heart of everything we do. We are committed to understanding the needs of the homes and businesses we serve. That's why we're always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people.

And we find the best by hiring those who share our values of drive, safety, inclusion and integrity, and demonstrate our four essential behaviors that bring the Spire vision, mission and culture to life:

• We make it happen: We are a company of go-getters, acting on every opportunity to help our company advance
• We collaborate: We put teamwork first, bringing in everyone's ideas, because our collective energy makes us stronger
• We seek out perspective: We challenge ourselves to be open to different ways of doing things, because learning from each other leads to breakthroughs
• We care: We treat people how we want to be treated, listening closely and doing what's right, even when it's hard

By living our values and behaviors every day, we strive to create an environment where every employee feels welcome, respected and valued.

The Security Coordinator provides the critical first impression of the organization and its security requirements for employees, customers, vendors, and guests at each of its facilities. Spire leadership depends on the professionalism and character of our Security to welcome, assist and act as a comprehensive source of Spire information, while ensuring the safety and security of Spire facilities and operations overall.

• Act as the point of contact, guide, and/or escort for employees, contractors, vendors and guests at Spire facilities
• Ensure through knowledge and effective implementation of all access control, escort and tour protocols and procedures for employees, customers, vendors and guests at Spire facilities
• Coordinate with Security leadership and the Spire Security Operations Centers (SOC) as necessary to:
• Initiate timely and effective notifications and response measures for incidents or emergencies
• Assist emergency response personnel dispatched to Spire facilities and/or sites
• Monitor site surveillance camera system
• Prepare clear and concise written incident reports
• Report maintenance, facility, and technology issues and alarms
• Build collaborative working relationships with other Spire departments or teams (including but not limited to Facilities, Human Resources, Safety and Operations), Spire leadership and where applicable- with landlords and building owners, customers and law enforcement and day to day security operations as well as special events or emergency situation
• Due to the various type and scope of operations performed and sites and or facilities utilized by Spire, Security Coordinator responsibilities may vary at each campus in order to create the most effective and secure operations possible.
• All other duties as assigned

• Ability to demonstrate the core and job category competencies: customer-focused, results-driven, teamwork, communications, adaptability, initiative, problem solving and quality
• Ability to lead by example in support of the company's essential characteristics and values: strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that recognizes and respects every individual's unique skills and perspectives

• None

• Bachelor's degree or 3 years of experience working in customer service, dispatcher or facility security related capacity

• Strong customer service and relationship/team- building skills
• Exceptional communication skills both oral and written
• Ability to de-escalate disputes and/or conflicts(s)
• Impeccable character and integrity
• Prior military, law enforcement, security-related experience
• Active First Aid/CPR/AED certifications
• Valid driver license with favorable driving record
• Experience with Microsoft Windows and Microsoft Office, including Word, Excel, PowerPoint and Outlook

• Availability to work a flexible schedule
• Position is subject to pre-employment drug and alcohol screening
• Ability and willingness to occasionally stand in a static position for extended periods of time
• Ability to pass an enhanced background check and screening for applicants of Spire's critical functions

Spire accepts online applications through our career site at jobs.spireenergy.com

Posting requirements: The above posting description is intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. To perform this job successfully, an individual must be able to perform each duty and responsibility satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Spire, Inc., and its subsidiaries are Affirmative Action and Equal Employment Opportunity employer.

We are committed to providing equal employment opportunity in all areas, including but not necessarily limited to, recruitment, selection, training, education, compensation, benefits, promotion, job transfer, upgrading, separation and recall regardless of the individual's race, color, sex, age, religion, national origin, genetics, sexual orientation, gender identity, disability, veteran status, and/or other protected categories under all Federal, State, and local laws. For more information, please view our Integrity and Inclusion pages of our career site.