What are the responsibilities and job description for the Inside Sales Representative position at Spitzer Lighting?
Job Description:
The inside sales representative is a member of the in-house sales team. By representing the Spitzer brand, the representative works with the rep agencies assigned to them and ensures their agencies are being offered exceptional customer service.
Job Duties:
Answer customers’ questions about the prices, availability, emphasize product features referring to product literature, provide positive courteous customer service to the customer. Sells additional products by recognizing up-selling opportunities and explaining new features.
Enter quotes and qualified orders into the system to assure accuracy and efficiency.
Collaborate with colleagues to exchange information, such as information on selling tactics and marketing information, give feedback to marketing team to make necessary update on marketing materials.
Build detailed sales reports.
Follow up with rep agencies with a “thank email/letter” after each visit that the outside sales director attended. Collaborate with the sales director on when to send samples out upon their confirmation of a welcome letter sent to our customers.
Quarterly bonus based on sales performance.
Work Hours: 8a-4p
Requirements:
2 Years of Customer Service Experience
Strong communication skills
Proficient in Microsoft programs
Experience in using a CRM system
Salary : $21 - $25