Demo

Report Technician

Spokane Regional Emergency Communications (SREC)
Spokane, WA Full Time
POSTED ON 3/12/2025
AVAILABLE BEFORE 5/12/2025
BASIC FUNCTIONS AND RESPONSIBILITIES:
FLSA non-exempt position that is responsible for taking criminal justice reports over the phone and accurately compiling the data into a police report on behalf of local law enforcement agencies. Report Technicians must be able to gather information over the phone and accurately compile the information into a police report for inclusion into the Law Enforcement Records Management System (LERMS). This position reports to a Communication Supervisor.
ESSENTIAL FUNCTIONS:
• Clearly and accurately documents all information for a criminal justice report.
• Ability to accurately type and enter information into the Mobile field reporting module.
• Organizes and maintains accurate files and records.
• Maintains confidential and sensitive information in a discrete manner.
• May train other staff members to compile criminal justice related reports.
• Accurately type 35 net words per minute while listening and conversing simultaneously.
• Work shift work encompassing a, seven-day week; inclusive of odd hours, days, evenings, nights, weekends and holidays
• Ability to meet ACCESS/FBI/CJIS requirements, including maintaining a record free of felony convictions.
• Is reliable, dependable and reports for work on a consistent basis.
• Performs other work as assigned.
REQUIRED KNOWLEDGE OF/SKILL IN:
• Proficient use of computer and office equipment in office environment.
• Condensing large amounts of information into readable, sensibly typed reports in a timely manner.
• Maintaining familiarity with the Standard Operating Procedures (SOP) and appropriate manuals that provide thorough knowledge of SREC operations and procedures.
• Maintain familiarity with evolving procedures related to criminal justice reports.
• Operating a computer and telephone system with essential peripherals and program applications.INTERPERSONAL CONTACTS:
Contacts are made both inside and outside the organization. Internal contacts frequently include administrative, supervisory, and other SREC employees. External contacts may include Center customers, outside vendors, governmental personnel, applicants and citizens.
REQUIRED ABILITY TO:
• Communicate effectively both orally and in writing.
• Speak and understand English clearly and fluently and possess an excellent vocabulary.
• Remain current on laws governing the elements of criminal activity and other criminal justice related reporting requirements.
• Follow regulations, procedures and policies.
• Organize and maintain accurate files and records.
• Research and retrieve data and information from various computer applications.
• Maintain confidentiality of sensitive information.
• Work with a minimum of supervision.
REQUIRED EDUCATION AND EXPERIENCE:
• Graduation from high school, vocational school or equivalent.
• Fluency and clarity in speaking and writing the English language.
DESIRED QUALIFICATIONS:
• Knowledge of the Revised Code of Washington (RCW), specifically Washington Criminal Codes.
• Knowledge of public safety techniques, practices and procedures.
MANDATORY LICENSES OR CERTIFICATIONS
• Possession of or ability to obtain driver's license valid in Washington within 30 days of hire date.
• Successful completion of CJIS Background check.
• A Central Computerized Enforcement Service System (ACCESS) certification upon employment.
WORK ENVIRONMENT:
Office environment.
PHYSICAL, SENSORY AND MENTAL DEMANDS:
• Light lifting, carrying and pushing objects weighing up to 15 pounds.
• Dexterity of hands and fingers to operate computer keyboard, recording equipment, copy and printing machines.
• Sitting for extended periods of time.
• Ability to read and discern various font sizes from various print media.
• Hearing and speaking to exchange information.
• Ability to legally drive a vehicle.

Salary : $47,195 - $57,366

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Report Technician?

Sign up to receive alerts about other jobs on the Report Technician career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$57,222 - $76,505
Income Estimation: 
$74,161 - $98,561
Income Estimation: 
$92,249 - $117,370
Income Estimation: 
$88,359 - $121,264
Income Estimation: 
$113,076 - $148,099
Income Estimation: 
$41,887 - $58,988
Income Estimation: 
$56,220 - $78,495
Income Estimation: 
$40,081 - $50,816
Income Estimation: 
$56,220 - $78,495
Income Estimation: 
$83,802 - $137,829
Income Estimation: 
$47,543 - $64,320
Income Estimation: 
$56,220 - $78,495
Income Estimation: 
$38,992 - $47,847
Income Estimation: 
$56,220 - $78,495
Income Estimation: 
$41,887 - $58,988
Income Estimation: 
$40,081 - $50,816

Sign up to receive alerts about other jobs with skills like those required for the Report Technician.

Click the checkbox next to the jobs that you are interested in.

  • Heavy Equipment Operation Skill

    • Income Estimation: $63,211 - $86,677
    • Income Estimation: $69,651 - $95,335
  • Machine Operation Skill

    • Income Estimation: $56,603 - $81,175
    • Income Estimation: $59,441 - $77,144
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Report Technician jobs in the Spokane, WA area that may be a better fit.

Technician

IED WASTE SERVICES OF NORTH AMERICA, LLC, Falls, ID

OR TECHNICIAN

Newport Hospital and Health Services, Newport, WA

AI Assistant is available now!

Feel free to start your new journey!