What are the responsibilities and job description for the Human Resources Generalist position at Spooky Nook Sports?
The Human Resources Generalist is responsible for developing and maintaining well-planned human resources projects and meeting the day-to-day human resources needs of Spooky Nook Sports. This position supervises the employee relations, performance management, hiring, onboarding, data entry, and all other personnel record management throughout the employee life cycle. This position is a key member of the operational team and develops relationships with managers at the Manheim location of Spooky Nook Sports, The Warehouse Hotel, and Forklift and Palate Restaurant.
NOTE: Because this position will involve routine interaction with children, all candidates must successfully obtain the following clearances PRIOR to beginning employment:
- PA State Police criminal history record,
- PA Child Abuse Clearance, and
- FBI Fingerprint-based criminal history clearance.
If you do not already have these, please follow this link to begin the process of obtaining your clearances: http://www.keepkidssafe.pa.gov/resources/clearances/index.htm. We recommend obtaining these as soon as possible to ensure your employment can begin promptly, as results may take up to 4 weeks to arrive. You must possess the “Employment” versions of each clearance and not the “Volunteer” versions.
Benefits
Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provide an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed.
As a full-time team member of the Nook, you will enjoy:
- Free family membership to our massive 80,000 sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes.
- Affordable and comprehensive Medical, Dental, and Vision benefits
- Competitive PTO package
- Paid holidays
- 401k program
- 35% discount on food and beverage purchases, including the Forklift and Palate restaurant
- 35% discount on all Nook apparel
- Free child watch (3-hour increments)
- Discounts on academy team programs, birthday parties, personal training, event space rental, and more!
- Local business discounts
Essential Job Functions
- Provide consultation on employee relations related topics in a wide range of human resources functional areas
- Administer the team member performance plan ensuring completeness and effectiveness of the program
- Apply, edit, and create human resources policies and SOPs that benefit team members and the organization
- Manage several online HR related platforms for the Manheim location including UKG Pro and Paylocity
- Coordinate special events and professional development events hosted by the HR team
- Ensure location complies with all state and federal wage and hour laws
- Learn and understand the Company benefit offerings and guide team members through the benefit selection process
- Communicate important information to the team members of the Company in a variety of methods including in person and through electronic communication
- Create and manage comprehensive reports for team leaders throughout the organization on a variety of topics
- Conduct investigations and attend discipline proceedings
- Support safety and health initiatives such as the team member Safety Committee and OSHA reporting
- Collaborate with managers to identify staffing needs
- Assist with job requisitions on the Company HRIS ensuring the descriptions are accurate and the listings are current
- Complete data entry into a variety of HRIS systems and audit the accuracy of the data in these systems on a regular basis
- All other duties as assigned
Basic Qualifications
- Minimum of 3 years of experience in a Human Resources role
- Exceptional interpersonal skills; demonstrates a positive and friendly attitude towards guests and fellow team members. Exhibits a respectful, professional demeanor.
- Adept in creative problem-solving; develops innovative solutions for common issues
- Highly motivated, self-starting and resourceful
- Outgoing and energized by interacting with people; comfortable making cold-calls and emails
- Guest-focused/service-oriented; ability to see big picture and impact on company. Supports Company mission as serves as an advocate for its products and services
- Language skills: Excellent verbal and written communication skills. Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication
- Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
- Dependable transportation to and from work
- Authorized to work in the United States
Preferred Qualifications
- PHR/SHRM-CP Certification
- Previous experience using an HRIS system such as UKG Pro/Paylocity
- Employee record management experience
- Outstanding demonstration in meeting strict deadlines
- Highly dependable with a history of consistent attendance and punctuality
- Ability to multi-task and balance multiple projects/duties at once
- Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale
- Trustworthy and honest; takes accountability when appropriate
- Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality
- Ability to remain calm in tense or stressful situations
- Integrity to safeguard confidential information
Working Conditions
- Work environment: Upbeat, high-energy sports and event complex with heavy foot traffic and frequent large crowds. This position will primarily work in an office environment.
- Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, talking, hearing, standing, and sitting for long periods of time while working on a computer. He or she will frequently be required to bend, reach, lift, push and pull. The team member will be occasionally required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
- Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 25 lbs. regularly.
- Noise Level: The noise level in this environment is typically quiet.
- Travel: This position has occasional overnight travel to Spooky Nook Sports Champion Mill in Hamilton, Ohio
