What are the responsibilities and job description for the Billing Analyst position at SpotOn?
At SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their customers and employees.
Recently, SpotOn was:
- Named one of Fast Company’s Most Innovative Companies of 2024
- Awarded Great Places to Work and Built In’s Best Workplaces for the third year in a row
- Selected as the Best Overall Restaurant POS by NerdWallet
- Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
We’re committed to caring hard and moving fast so that we can continue to grow and make a positive impact together.
That’s where you come in.
SpotOn is looking for a Billing Analyst to join our team. As a Billing Analyst at SpotOn, you will process requests related to SpotOn merchant billing. The billing analyst is responsible for supporting the operations of the accounting department by evaluating and issuing invoices, credits memos, and subscription adjustments as requested. The billing analyst will also help with managing billing discrepancies and auditing accounts for accuracy. This is an internal position that does not require any phone calls or direct communication with merchants.
You will:
- Process credit memo requests and subscription adjustments as requested by Support Teams.
- Analyze billing data to identify billing issues and trends.
- Investigate billing discrepancies and work with other departments to resolve issues.
- Ensure customers are billed correctly for services offered by performing routine audits.
- Manual invoicing as required.
- Providing merchant invoice and credit memos copies on request.
- Assist with other accounting and finance functions as needed.
Qualifications:
- Previous experience as a Billing Analyst or similar role
- Strong understanding of accounting and billing principles and practices
- Must have exceptional math skills
- Detail oriented and highly organized
- Exceptional critical thinking skills
- Intermediate knowledge of Microsoft Excel OR Google Sheets
- Good written and verbal communication skills
- SalesForce and NetSuite experience required
Benefits:
At SpotOn, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package which includes:
- Medical, Dental and Vision Insurance
- 401k with company match
- RSUs
- Paid vacation, 10 company holidays, sick time, and volunteer time off
- Employee Resource Groups to build community and inclusion at work
- Monthly cell phone and internet stipend
- Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development
Compensation:
- Our base pay ranges from $22-30/hour for this position. Offers will be reflective of the candidates location and experience.
- Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan
- Offers will be reflective of the candidate’s location and experience.
SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
SpotOn is an e-verify company.
Salary : $2,000
