What are the responsibilities and job description for the AGM - SpringHill Suites Marriott Hotel position at SpringHill Suites?
Join the team at SpringHill Suites by Marriott in Deadwood, SD, where we offer a thrilling and rewarding career experience. Here's why you should consider being a part of our dynamic team:
Dynamic Culture: Experience a workplace culture at SpringHill Suites by Marriott in Deadwood, SD that seamlessly blends professionalism with inclusivity, fostering a welcoming environment where every team member feels valued and respected.
Marriott Travel Discounts: Enjoy exclusive travel discounts at Marriott properties worldwide, allowing you to explore new destinations and create unforgettable experiences at a fraction of the cost.
Clear Path to Advancement: Chart your career trajectory with confidence as SpringHill Suites offers ample opportunities for growth and progression, supported by training programs, mentorship, and ongoing development initiatives.
Performance Bonuses: Elevate your earning potential with performance-based bonuses, recognizing and rewarding your exceptional contributions to guest satisfaction and overall success.
Diverse Range of Roles: Discover the perfect fit for your skills and interests among the wide array of available roles, spanning Guest services, housekeeping, management, and beyond.
Supportive Management: Experience firsthand the care and support of a management team dedicated to your success, offering regular check-ins, open communication channels, and a genuine commitment to your well-being.
Competitive Compensation: Enjoy a competitive salary that reflects the value of your hard work and dedication, providing financial stability and rewarding your commitment to delivering exceptional service.
Celebrating Success: Bask in a culture of celebration and recognition, where achievements big and small are met with high fives, smiles, and words of encouragement, fostering a positive and motivating work environment.
Backed by LIV Hospitality: You'll thrive in your role with our comprehensive support and exclusive perks:
- Hotel Discounts: Enjoy reduced rates at LIV properties for your travels.
- Dining Deals: Get discounts on food and beverages at our outlets.
- WaTiki® Waterpark Passes: Enjoy family passes for WaTiki® Indoor Waterpark.
- Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks.
- Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access.
- AJ's Wicked Salon & Spa: Enjoy 10% off products and services.
- Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort.
- Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe.
Responsibilities
- Assist the General Manager with the day-to-day operations of the property including front desk, housekeeping, maintenance, food & beverage, and sales.
- Responsible for goal setting, motivation/ discipline of employees, labor expense control, control of general expenses and resolving guest related issues in accordance with the company goals.
- The AGM will direct and manage property operations to assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control).
- Oversees the guest service function to ensure corrective action is taken to resolve guest complaints and ensure superior guest service is delivered.
- The Manager is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
- Will be responsible to complete the duties of General Manager during times when the General Manager is not available.
- Other duties may be assigned to meet business needs.
Requirements:
- Energetic, self-motivated leader with strong work ethic required.
- Excellent communication, organizational and customer service skills required.
- Ability to direct, oversee multiple tasks simultaneously.
- Ability to work and interact with employees on every level.
- Exceptional written and verbal communication skills
- Working knowledge of Excel and Word, knowledge of property management software systems a must
- Local market knowledge experience a plus, with emphasis on local, corporate and group business
Benefits for full-time Associates:
- Health / dental / vision / life
- 401k plan with 3% match after one year of employment
- Company-wide discounts on hotel rooms and restaurants
We offer daily pay to all Associates through ZayZoon!!!
An equal-opportunity employer
Job Type: Full-time
Pay: Up to $50,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
- On call
- Overnight shift
- Overtime
- Weekends as needed
Work Location: In person
Salary : $50,000