What are the responsibilities and job description for the Front Desk Associate position at SpringHill Suites?
Job Overview
We are seeking a dedicated and professional Front Desk Associate to be the first point of contact for our guests. The ideal candidate will possess strong administrative and customer service skills, ensuring a welcoming environment while efficiently managing front desk operations. This role requires excellent organizational abilities, computer literacy, and proficiency in office management tasks.
Responsibilities
- Greet and welcome guests as they arrive, providing exceptional customer service.
- Answer phone calls and direct inquiries to the appropriate personnel.
- Manage appointment scheduling and maintain an organized calendar.
- Perform administrative tasks such as filing, data entry, and maintaining office supplies.
- Utilize Google Suite for document creation, communication, and collaboration.
- Assist with office management duties to ensure smooth daily operations.
- Maintain confidentiality of sensitive information while handling various tasks.
- Provide support as a personal assistant to management when necessary.
- Exhibit strong time management skills to prioritize tasks effectively.
Requirements
- Proven experience in an administrative or receptionist role is preferred but willing to train the right individual.
- Strong customer service skills with the ability to communicate effectively.
- Proficient computer skills, including familiarity with Google Suite and general office software.
- Excellent organizational skills with attention to detail.
- Ability to manage multiple tasks simultaneously while maintaining professionalism.
- Strong typing skills with a focus on accuracy and efficiency.
- A proactive approach to problem-solving and ability to work independently or as part of a team.
- Prior experience in office management or related fields is a plus.
If you are passionate about providing outstanding service and possess the necessary skills for this role, we encourage you to apply for the Front Desk Receptionist position.
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Morning shift
- Night shift
- Rotating weekends
Work Location: In person
Salary : $16
