Technical Specialist 2 (Telecom-MARCS radio systems)

State of Ohio - DRC-Technical Specialist 2/TS 2 (Telecom) - 757149

Location: London, OH

Description

Well-rounded in managing 50 telecommunication tickets that may involve data entry, troubleshooting, critical thinking, inventory management, asset management, etc. This could involve traveling to London, OH site to take inventory.

Technology Specialist (Telecom)

ODRC expects the developer to be extremely well rounded in managing 50 telecommunication tickets that may involve data entry, troubleshooting, critical thinking, inventory management, asset management, etc.

This could also involve traveling to London, OH site to take inventory of the radios, etc./technology as it is sent/received for repair.

Will involve some data entry aspects to track assets.

The candidate is responsible for managing MARCS radio systems and creating and/or modifying program modules. The candidate should also have knowledge of Intune, tango management for managing mobile phone devices

Education:

4-year college degree

Key Skills: SCCM, MARCS radio, Tango and Intune

Development Skills: Solutions design; Project technical planning; Analysis and design;

Communication; Testing and implementation; Recommends software reusability guidelines; Plans and conducts formal mentorship activities for peers and/or lower-level staff via verbal instruction or technical documentation.

Documentation: Create Technical documentation with application functionality and test methods, various flow diagrams (Business/Functional)

Skills needed for this project:

- Experience within infrastructure (telecom / VOIP)

- Resolving tickets / critical thinking skills

- Local to Ohio and comfortable with travel within the State

- Strong experience with Microsoft Office (Excel)

- Experience with asset inventory

- Ability to work remotely within a team environment and able to function with little/no supervision

- Strong work ethics

- Willingness to be trained up to speed within telecom functions, etc. of the organization

- Intune and Tango management