What are the responsibilities and job description for the Front Office/Phone Operator position at Sreeroop Sen MD LLC?
Overview
We are seeking a dedicated and professional Front Office/Phone Operator to join our team. The ideal candidate will be responsible for managing incoming calls, providing exceptional customer service, and ensuring effective communication within the office. This role requires a friendly demeanor, excellent communication skills, and the ability to multitask in a fast-paced environment.
Duties
- Answer and direct incoming calls promptly and professionally.
- Provide accurate information to callers regarding appointments and medical inquiries.
- Maintain a courteous and friendly tone while communicating with patients and team members.
- Manage phone systems effectively to ensure great customer service.
- Perform clerical tasks such as scheduling patients and taking patient messages for the office.
- Document call details accurately for record-keeping purposes.
- Prepare patient charts for upcoming visits.
Skills
- Proficiency in phone etiquette and customer service.
- Experience with phone systems but will train the right candidate.
- Strong clerical skills, including communication and attention to detail.
- Strong organizational skills in preparing charts.
- Excellent verbal communication skills with the ability to articulate information clearly.
- Ability to remain calm under pressure while managing multiple calls simultaneously.
Join our team as a Phone Operator where your skills will contribute significantly to our commitment to outstanding service!
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Health insurance
- Life insurance
- Paid time off
Physical Setting:
- Medical office
Schedule:
- Day shift
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Hartwell, GA 30643 (Preferred)
Ability to Relocate:
- Hartwell, GA 30643: Relocate before starting work (Preferred)
Work Location: In person
Salary : $13 - $15