What are the responsibilities and job description for the Hotel Front Desk Clerk (FT) position at St. Croix Casino?
JOB SUMMARY: Greet guests with a positive attitude and professional manner. Answer busy telephones, make reservations and promote the Hotel and Casino with positive etiquette.
QUALIFICATIONS: Native American preference. High School Diploma or equivalent preferred. Previous hotel front desk experience, preferred. Prior experience with extensive public contact and telephone techniques is also desired. Typing skills and computer literacy are recommended. Must have excellent communication and interaction skills.
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be capable or standing a full eight (8) hour shift. Must possess strong communication skills, a professional attitude, personable and friendly personality along with endurance for stress and pressure.
ESSENTIAL JOB FUNCTIONS: Perform all duties to assist guests with reservations, check-in and check-out and transportation to the Casino. Produce daily reports for arrivals and departures, verify registration cards and process payment procedures. Maintain all procedures and organize the daily journals in an efficient manner.
Must be able to meet the attendance guidelines of the position, adhere to and enforce all departmental and company policies, and attend all mandatory trainings. Must comply with and enforce all safety policies and rules.
St. Croix Chippewa Enterprises reserve the right to make changes to this job description whenever necessary.
Other duties as assigned.
2019
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid jury duty
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Weekends as needed
Work Location: In person
Salary : $15
