Pool Supervisor - Temp

Key Responsibilities:
Staff Supervision & Support

• Supervise and coordinate the daily activities of pool attendants, lifeguards, and other pool staff to ensure efficient, safe, and customer-focused operations.
• Lead staff training sessions, covering pool operations, safety protocols, customer service, and emergency procedures.
• Monitor staff performance, provide feedback, and implement corrective actions as necessary to maintain high service standards and safety compliance.
• Manage staff schedules, approve timekeeping, and ensure proper staffing levels during peak hours or in emergencies.
• Act as the primary decision-maker in the absence of senior management, providing guidance and leadership during staff absences or emergencies.

Safety & Compliance

• Ensure the strict enforcement of pool safety rules and regulations for both staff and guests, focusing on accident prevention and maintaining a safe environment.
• Conduct regular safety inspections of the pool, including water quality, pool equipment, emergency supplies, and facility conditions.
• Oversee emergency response protocols, ensuring all staff are trained, prepared, and able to respond quickly to emergencies.
• Work with management to stay current on safety protocols, industry standards, and regulatory requirements.

Guest Assistance & Interaction

• Ensure exceptional guest experience by addressing customer inquiries, concerns, and complaints in a professional and courteous manner.
• Oversee swim lesson registration, pool pass sales, and provide guests with accurate information about schedules, fees, and pool activities.
• Handle cash transactions, manage payments, and process receipts, ensuring all transactions follow established cash handling procedures.
• Plan and coordinate special events, swim programs, and community outreach activities to enhance guest engagement and pool usage.

Facility Maintenance & Cleanliness

• Supervise the maintenance and cleanliness of the pool area, ensuring all areas (decks, restrooms, pool equipment) are properly maintained.
• Oversee pool sanitation procedures, ensuring that water quality and cleaning standards meet health regulations.
• Report and address any maintenance or repair needs in a timely manner, collaborating with facilities management to resolve issues.
• Ensure that all necessary supplies (cleaning products, first aid kits, etc.) are fully stocked and available.

Administrative Support

• May assist with maintaining the pool’s budget, including tracking expenditures and managing inventory for pool supplies and equipment.
• Prepare detailed reports on staff performance, incident logs, attendance, pool maintenance, and guest feedback.
• Develop and manage staff schedules for swim lessons, events, and daily operations, ensuring adequate coverage at all times.
• Oversee scholarship applications, approve as needed, and ensure proper documentation and processing.
• Monitor pool-related compliance and safety standards, providing feedback and reports to senior management.

PHYSICAL REQUIREMENTS: The physical demands of this position include standing for extended periods of time, walking throughout the pool area, bending, kneeling, and lifting light equipment or trash containers. The Pool Assistant Supervisor must be able to perform tasks that may involve exposure to sunlight, water, and occasional temperature fluctuations. The role also requires the ability to interact with guests in a busy and dynamic environment.

ENVIRONMENTAL CONDITIONS AND WORK HAZARDS: The Pool Assistant Supervisor typically works in an outdoor pool environment, which may involve exposure to various weather conditions, including sun, rain, and heat. This position involves working near water, and the attendant must be vigilant about potential slip or trip hazards. Proper safety protocols and equipment will be provided to mitigate risk. Employees must be aware of the potential for exposure to chlorine and other pool chemicals.

SAFETY EQUIPMENT & PERSONAL PROTECTIVE EQUIPMENT (PPE): Employees are required to adhere to all safety protocols and utilize appropriate safety equipment and personal protective equipment (PPE) provided to ensure a safe working environment.  This position requires the ability to use the following:

• Ring buoy, shepherd's crook, whistle, trauma bag (first aid kit, AED, oxygen cylinder, gloves, biohazard bags, etc.), rescue tube, back board and handicap lift.

Specific requirements include: 

• Mandatory PPE: Employees must wear designated PPE depending on tasks performed.
• Safety Training: All employees will receive training on the proper use and maintenance of safety equipment and PPE to minimize risks and ensure compliance with safety regulations.
• Inspection and Maintenance: Employees are responsible for regularly inspecting safety equipment and PPE for wear and tear, and reporting any damaged equipment to their supervisor for replacement.
• Emergency Equipment: Familiarity with the location and use of emergency equipment, such as fire extinguishers, first aid kits, and eyewash stations, is required.

SUPPLEMENTAL INFORMATION: 
This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position.  While it is intended to accurately reflect the position activities and requirements, Management reserves the right to modify, add or remove duties and assign other duties as necessary that are a logical assignment to the position.

EMERGENCY RESPONSE/RECOVERY ACTIVITIES: 
County employees are considered essential personnel in providing and continuing services to our community during and following a disaster, such as a hurricane, or in other emergency situations. As a requirement of County employment, County employees are subject to being required to remain at work during an event, respond to a recall immediately following an event and/or immediately reporting to work when an all clear is declared by the County Administrator.  During these types of events, County employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location, and work schedule to fit the needs of the County and its citizens. 

ADA STATEMENT:
A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.

EEO STATEMENT:
St. Lucie County BOCC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic. We encourage all qualified candidates to apply.Qualifications: Candidates should possess a solid foundational background that demonstrates their ability to engage with the responsibilities of the role effectively.

• High school diploma or equivalent required; college degree in recreation, hospitality, or related field preferred.
• At least two (2) years of lifeguard experience and a minimum of one (1) year of supervisory experience required.
• Experience in pool operations, including advanced safety, maintenance, and customer service preferred.
• Required: American Red Cross Lifeguard, Advanced First Aid, CPR/AED for the professional rescuer. Must obtain Lifeguard Management Certificate within 30 days of hire.  Water Safety Instructor Certificate preferred.
• Strong leadership and supervisory skills with the ability to manage and motivate a diverse team.
• Excellent customer service, communication, and problem-solving skills with the ability to interact effectively with various groups.
• Proficient in administrative tasks such as scheduling, reporting, inventory management, and cash handling.
• Strong organizational and multitasking abilities, especially in emergencies or high-pressure situations.
• Comfortable with cash handling, sales, and using POS systems.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Ability to stand for extended periods, lift equipment, clean, and perform physical tasks.
• Ability to work in various outdoor conditions, including sun, heat, and water.
• Commitment to ongoing professional development and staying updated on pool safety protocols and industry best practices.

Pay Grade G06

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