What are the responsibilities and job description for the Concierge / Patient Relations Specialist position at St. Mary's Center for Rehabilitation & Healthcare?
St Mary's Center, is looking to hire for the Concierge / Patient Relations Specialist position. We are an exceptional team-oriented facility where we thrive on making our residents and staff as comfortable and happy as possible. We provide our team with everything necessary to help you succeed and grow! Come join us and turn your work dreams into reality.
Salary: $17-20/Hr
Whats in it for you as a Concierge / Patient Relations Specialist:
- Competitive Rates
- Amazing work environment
- Excellent benefits package
Sub-acute / Long Term Care Facility – Concierge
Coordinate the process of new admissions to the facility in a friendly, compassionate manner.
Be the primary customer service resource for the building and areas where the residents/patients are directly affected.
Facilitate customer satisfaction surveys to residents/guests and family members where appropriate.
Assist staff members to ensure the resident’s/patient’s needs are met.
Communicate with residents and family members to ensure that they are receiving services as requested and to ascertain any additional needs.
Must have time managment.
Skills necessary
- Customer service
- 2-4 years of experience in customer relations in healthcare; more specifically in a long-term care setting.
- Bilingual (spanish)
- Proficient in excel, word and outlook
- Task oriented
Salary : $17 - $20
