What are the responsibilities and job description for the Summer 2025 Housing Operations Coordinator position at St. Olaf College?
St. Olaf College Student Employee Job Description
Job Title: Housing Operations Coordinator
Department Name: Office of Residence Life
Length of Position: 2025 - 2026 Summer Terms and Intersession. Initial training period tentatively set for April 26, 2025- September 5, 2025
Supervisor: Associate Dean of Students for Residence Life & Student Conduct/Designee
Pay Rate (Check One) Standard Hourly Rate x Supervisory/Special Skills Hourly Rate
Description/Purpose of the Position: The Housing Operations Coordinator is a student leadership position providing supervisory and administrative support to the central Residence Life office team. The position acts as a representative for Residence Life. The individual will be responsible for organizing receipts, bills, and financial information. The Housing Operations Coordinator must be adaptable, efficient, and effective in their communication as well as work with limited supervision or within a project-based team performance environment.
Summer Hours/week:
- If academic class is taken
- Minimum 12 - Maximum 20
- If no academic class is taken
- Minimum 12 - Maximum 40
If the summer positions require student leaders to perform their role in the spring or fall semester, the hours above are negotiated.
- Compensation/Benefits:
- Housing
- Double-occupancy room with a roommate of staff member’s choosing.
- If a roommate is not chosen, this bed will be added to the vacancy list.
- Total housing cost for Summer 2025 is waived.
- Wage
- Any administrative hours worked outside of the on-call rotation will be paid at an hourly rate
- Housing
- Responsibilities for this Position:
- Supervisory & Management Responsibilities
- Supervise colleagues working as business service assistants in the central Residence Life office
- Hire, train, and supervise employees for respective residence hall(s) assigned
- Conduct performance evaluations
- Support summer school, summer conferences, and guest housing programs and transitions.
- Serve as a liaison between professional supervisors and BSAs
- Receive, sort, and distribute physical mail and documents
- Assignments & Billing
- Support the management of the housing operations system
- Coordinate the housing assignment process
- Support proper billing: room, board, and damage charges
- Receive phone calls and direct them to the appropriate resources; manage call lists and make outgoing phone calls.
- Support data entry and assist with creating and maintaining department files, records, and storage systems (physical and electronic).
- Information Technology
- Serves as a lead with the housing operations system.
- Serves as a liaison and support for the following systems: card access, facilities work order, key management, community standards, and university operations.
- Identify and explain key financial working mechanisms of each residence hall and community.
- Facilities and Environmental Health & Safety
- Coordinate the residence hall front desk operations program
- Coordinate housing sustainability initiatives
- Coordinate fire drills and fire safety awareness initiatives and processes
- Support building facility and custodial issues and building walk-throughs
- Coordinate the residence hall storage and abandon property program
- Coordinate hall mid-year and end-of-the-year residence hall closing
- Coordinate key management
- Supervisory & Management Responsibilities
III. Duties Meetings and Time Commitments
- Average hours per week:
HOC can expect a weekly average of up to 12 hours.
- Duty Rotation
- HOC shall serve between 7pm-7am on weeknights, and 24 hours per day on weekends. The duty phone must be held at all times during these periods to respond to resident issues and concerns.
- The HOC when on-call shall:
- Be accessible to provide secondary support to the campus (no more than 15 minutes away from campus)
- Serve-in the on-campus rotation as primary support when requested.
- Point of contact between student staff and the facilities operations teams after regular business hours
- Special Time Commitments
- Full Participation in Staff Training. This mandatory training will take place over up to six cumulative hours in late May/early June.
- Available to assist with summer housing transitions at beginning and end of summer term when applicable
- Regular Common Meeting Time Requirement:
- Every Monday, 4:00 p.m. - 5:00 p.m.
- Meeting may be canceled when necessary
- Every Monday, 4:00 p.m. - 5:00 p.m.
- In-Service Time:
3rd Thursdays of each month, 6:30 p.m. -7:30 p.m.
- Other Meetings/Trainings/Professional Development:
- There may be other opportunities to support the student staff in their role. Student staff members are expected to participate unless there are obligations communicated to the supervisor during the hiring process or academic schedule conflict.
Skills needed:
- Excellent interpersonal, organizational, and communication skills
- Ability to work both independently with little supervision and as part of a team
- High levels of motivation and willingness to learn
- Ability to pay close attention to details Excellent time management skills
Qualifications/ Experience:
- Must be enrolled in a degree program at St. Olaf College during the academic year and maintain good standing in academics and conduct.
- Must maintain a cumulative/semester GPA of 2.5. If a student staff member’s GPA (semester/cumulative) falls below 2.5, their retention will be based on individual consultation.
- Students should have no pending cases, active sanctions, and/or resolved cases that would prevent effective performance as student staff members.
- Ability to act with discretion and exercise proper professional etiquette as it pertains to confidential information. Experience in Microsoft Office and Google Suite is required.
Hiring Timeline:
Application will be reviewed for formal interview offering until all positions are filled.Physical and Environmental Factors
(Indicate frequency required in a typical shift for this position.)
N/A
Rarely
Sitting
Standing stationary
Walking/traversing
Crouching (bending at knees)
Kneeling/crawling
Stooping (bending at waist)
Twisting/pivoting
Climbing/balancing
Reaching overhead
Grasping/handling
Pushing/pulling
Lifting/carrying (< 20 lbs.)
Lifting/carrying (<50 lbs.)
Repetitive motions (constant for 15 mins; typing, etc.)
Driving
N/A
Rarely
Talking in person/on phone
Hearing in person/on phone
Vision for close work
Vision for distance or depth
Distinguishing color
Feeling by touch
Loud noise (need raised voice to be heard)
N/A
Rarely
Respiratory (dust/gas/fumes/steam/odors/ poor ventilation)
Chemicals (includes solvents and oils)
Vibrations (exposure to oscillating movements of extremities or whole body)
Wet or humid conditions (indoor)
Extreme cold (below 32 degrees)
Extreme heat (above 100 degrees)
Proximity hazards (moving mechanical
parts, moving vehicles, electrical current, etc.)
Heights or cramped quarters
Protective equipment required (mask, gloves, eyewear, ear plugs, steel toe shoes, respirator)
Travel : 0% of time Operate Hand Tools : Yes X No Operate Equipment/Machinery : Yes X No
Required Dress Attire : Business Casual Business Formal Uniform X Other: Relaxed / Informal Attire Comments :
