What are the responsibilities and job description for the Summer 2025 Housing Operations Coordinator position at St. Olaf?

Job Description

St. Olaf College Student Employee Job Description

Job Title : Housing Operations Coordinator

Department Name : Office of Residence Life

Length of Position : 2025 - 2026 Summer Terms and Intersession. Initial training period tentatively set for April 26, 2025- September 5, 2025

Supervisor : Associate Dean of Students for Residence Life & Student Conduct / Designee

Pay Rate (Check One) Standard Hourly Rate x Supervisory / Special Skills Hourly Rate

Description / Purpose of the Position : The Housing Operations Coordinator is a student leadership position providing supervisory and administrative support to the central Residence Life office team. The position acts as a representative for Residence Life. The individual will be responsible for organizing receipts, bills, and financial information. The Housing Operations Coordinator must be adaptable, efficient, and effective in their communication as well as work with limited supervision or within a project-based team performance environment.

Summer Hours / week :

If academic class is taken

Minimum 12 - Maximum 20

If no academic class is taken

Minimum 12 - Maximum 40

If the summer positions require student leaders to perform their role in the spring or fall semester, the hours above are negotiated.

Compensation / Benefits :

Housing

Double-occupancy room with a roommate of staff member's choosing.

If a roommate is not chosen, this bed will be added to the vacancy list.

Total housing cost for Summer 2025 is waived.

Wage

Any administrative hours worked outside of the on-call rotation will be paid at an hourly rate

Disclaimer : Work award is not capped during the summer term.. If employment ends before the agreed upon date, payment for housing will be retroactively removed at a weekly prorated amount.

Responsibilities for this Position :

Supervisory & Management Responsibilities

Supervise colleagues working as business service assistants in the central Residence Life office

Hire, train, and supervise employees for respective residence hall(s) assigned

Conduct performance evaluations

Support summer school, summer conferences, and guest housing programs and transitions.

Serve as a liaison between professional supervisors and BSAs

Receive, sort, and distribute physical mail and documents

Assignments & Billing

Support the management of the housing operations system

Coordinate the housing assignment process

Support proper billing : room, board, and damage charges

Receive phone callsand direct them to the appropriate resources; manage call lists and make outgoing phone calls.

Support data entry and assistwith creating and maintaining department files, records, and storage systems (physical and electronic).

Information Technology

Serves as a lead with the housing operations system.

Serves as a liaison and support for the following systems : card access, facilities work order, key management, community standards, and university operations.

Identifyand explain key financial working mechanisms of each residence hall and community.

Facilities and Environmental Health & Safety

Coordinate the residence hall front desk operations program

Coordinate housing sustainability initiatives

Coordinate fire drills and fire safety awareness initiatives and processes

Support building facility and custodial issues and building walk-throughs

Coordinate the residence hall storage and abandon property program

Coordinate hall mid-year and end-of-the-year residence hall closing

Coordinate key management

Other duties assigned

III. Duties Meetings and Time Commitments

Average hours per week :

HOC can expect a weekly average of up to 12 hours.

Duty Rotation

HOC shall serve between 7pm-7am on weeknights, and 24 hours per day on weekends. The duty phone must be held at all times during these periods to respond to resident issues and concerns.

The HOC when on-call shall :

Be accessible to provide secondary support to the campus (no more than 15 minutes away from campus)

Serve-in the on-campus rotation as primary support when requested.

Point of contact between student staff and the facilities operations teams after regular business hours

Support front desk operations when requested

Special Time Commitments

Full Participation in Staff Training. This mandatory training will take place over up to six cumulative hours in late May / early June.

Available to assist with summer housing transitions at beginning and end of summer term when applicable

Assist with all other housing transitions including Fall, Interim and Spring move-ins and closing when applicable.

Regular Common Meeting Time Requirement :

Every Monday, 4 : 00 p.m. - 5 : 00 p.m.

Meeting may be canceled when necessary

Other meetings may be scheduled where necessary

In-Service Time :

3rd Thursdays of each month, 6 : 30 p.m. -7 : 30 p.m.

Other Meetings / Trainings / Professional Development :

There may be other opportunities to support the student staff in their role. Student staff members are expected to participate unless there are obligations communicated to the supervisor during the hiring process or academic schedule conflict.

Skills needed :

Excellent interpersonal, organizational, and communication skills

Ability to work both independently with little supervision and as part of a team

High levels of motivation and willingness to learn

Ability to pay close attention to details

Excellent time management skills

Qualifications / Experience :

Must be enrolled in a degree program at St. Olaf College during the academic year and maintain good standing in academics and conduct.

Must maintain a cumulative / semester GPA of 2.5. If a student staff member's GPA (semester / cumulative) falls below 2.5, their retention will be based on individual consultation.

Students should have no pending cases, active sanctions, and / or resolved cases that would prevent effective performance as student staff members.

Ability to act with discretion and exercise proper professional etiquette as it pertains to confidential information.

Experience in Microsoft Office and Google Suite is required.

Hiring Timeline :

Application will be reviewed for formal interview offering until all positions are filled.

Physical and Environmental Factors

Indicate frequency required in a typical shift for this position.)

Physical Activity

N / A

Rarely

Occasionally Frequently Continually

Sitting

Standing stationary

Walking / traversing

Crouching (bending at knees)

Kneeling / crawling

Stooping (bending at waist)

Twisting / pivoting

Climbing / balancing

Reaching overhead

Grasping / handling

Pushing / pulling

Lifting / carrying (

Repetitive motions (constant for 15 mins; typing, etc.)

Driving

X Sensory Activity

N / A

Rarely

Occasionally Frequently Continually

Talking in person / on phone

Hearing in person / on phone

Vision for close work

Vision for distance or depth

Distinguishing color

Feeling by touch

Loud noise (need raised voice to be heard)

X Environmental Exposures

N / A

Rarely

Occasionally Frequently Continually

Respiratory (dust / gas / fumes / steam / odors / poor ventilation)

Chemicals (includes solvents and oils)

Vibrations (exposure to oscillating movements of extremities or whole body)

Wet or humid conditions (indoor)

Extreme cold (below 32 degrees)

Extreme heat (above 100 degrees)

Proximity hazards (moving mechanical

parts, moving vehicles, electrical current, etc.)

Heights or cramped quarters

Protective equipment required (mask, gloves, eyewear, ear plugs, steel toe shoes, respirator)

Travel : 0% of time Operate Hand Tools : Yes X No Operate Equipment / Machinery : Yes X No

Required Dress Attire : Business Casual Business FormalUniform X Other : Relaxed / Informal Attire Comments :

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