Community Navigator

Role and Responsibilities

As an Community Navigator on our team, you will play a vital role in assisting clients in their journey towards recovery. You will work closely with a multidisciplinary team to provide compassionate care, support, and to monitor individuals who have been engaged in public intoxication. Your primary objective will be to provide guidance and resources as they are sobering up in a safe and secure environment.

KEY RESPONSIBILITIES

· Conduct client intake processes and work directly with clients

· Interact with a variety of clients through case management, providing resources and training

· Process grant reporting data to ensure compliance with funder policies and regulations

· Know what resources are available at the city, county, and state level and who to connect with to assist clients

· Execute program marketing strategies, promoting services and representing SVdP within the community

· Ensure all performance standards, policies, and procedures are followed

· Measure and monitor activity reports and other data to evaluate program impact and goal achievement

· Partner with staff members that provide other resources, programs, and support across all SVdP locations

QUALIFICATIONS AND EDUCATION REQUIREMENTS

· Bachelor’s degree in related fields or equivalent work experience

· 3 years of experience working with service and support programs and/or managing people

· The ideal candidate will have connections in the community and public sector

· Excellent verbal and written communication skills

· Advanced computer skills

· Ability to train clients in various resource areas

ABILITIES

· Excellent communication skills, with the ability to establish rapport, engage clients, and build therapeutic alliances.

· Empathy, Patience, and the ability to respond effectively to individuals in crisis.

· Familiarity with relevant regulations, confidentiality guidelines, and ethical standards within the field.

· Demonstrated organizational skills and the ability to manage multiple tasks efficiently.

· Flexibility to adapt to a dynamic work environment and collaborate effectively within a multidisciplinary team.

Work Environment

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a fast-paced environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and Microsoft products.

Physical Demands

· Ability to assist clients transferring from standing to lying and from lying to sitting and standing positions.

· Ability to use abdominal and lower back muscles over time without fatigue.

· The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is required to sit, bend or crouch.

SVdP provides employees with medical and dental insurance, paid time off and paid holidays. Candidates must be able to pass a background check.

Job Type: Full-time

Pay: $50,000.00 - $54,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Evenings as needed
• Monday to Friday

License/Certification:

• Driver's License (Preferred)

Work Location: In person

Salary : $50,000 - $54,000