What are the responsibilities and job description for the Computer Support Specialist position at STAFF TODAY?
Health Advocates Network is currently seeking a Computer Support Specialist to work at a Facility in Old Westbury, NY. These are registry positions with our company.
Pay Rate: $19 / hour
Shift:
Seeking a skilled and service-oriented Desktop Engineer to join the Information Technology Services (ITS) department. This role focuses on supporting a range of desktop, voice, and AV technologies essential to campus operations. The successful candidate will demonstrate strong troubleshooting skills, effective communication, and a commitment to responsive, high-quality service. Candidate should have 3 to 5 years experience and working knowledge of the following:
Key Responsibilities:
Benefits:
If interested, please apply through this job post. You may fax a copy of your most recent resume to 877-858-623. If you have any questions, please feel free to call at (800) 928-5561 and ask to speak with Vanessa (Monday-Friday 8: 30 AM-5: 00 PM PST). Refer friends, Earn rewards! Https://stafftoday.Staffingreferrals.Com/join/vdemont
#reallyStaff
Pay Rate: $19 / hour
- W2
Shift:
- M-F 8: 30am - 5: 00pm
Seeking a skilled and service-oriented Desktop Engineer to join the Information Technology Services (ITS) department. This role focuses on supporting a range of desktop, voice, and AV technologies essential to campus operations. The successful candidate will demonstrate strong troubleshooting skills, effective communication, and a commitment to responsive, high-quality service. Candidate should have 3 to 5 years experience and working knowledge of the following:
Key Responsibilities:
- Provide technical support to campus users by diagnosing and resolving hardware, software, and peripheral issues.
- Install and support computers, mobile devices, printers, and lab equipment across academic and administrative environments.
- Maintain and support enterprise communication systems including: o Alcatel-Client VOIP and OmniVista 8770 o OpenTouch Voicemail o Redbox voice recording (VOIP, radio, analog) o Microsoft Teams Voice (deployment and management)
- Manage and deploy devices using KACE and JAMF endpoint management platforms.
- Process and resolve service tickets using TeamDynamix.
- Provide support for LogMeIn Rescue remote access tools.
- Troubleshoot and support AV systems including Crestron and assist with basic audio production.
- Manage campus printing solutions through PaperCut.
- Maintain IT equipment inventory, service records, and system/network access control for supported environments.
- Collaborate with vendors and technical support teams for issue resolution.
- Assist in supervising student workers within the service desk function.
- Deliver executive-level white glove IT support as needed.
- Proven experience in desktop engineering, technical support, or IT operations—preferably in a higher education or enterprise environment.
- Strong working knowledge of voice communication systems, AV technologies, and desktop hardware/software.
- Experience with enterprise IT tools including KACE, JAMF, TeamDynamix, and LogMeIn Rescue
- Familiarity with Crestron systems and campus AV environments.
- Excellent communication, documentation, and customer service skills.
- Ability to work independently while also collaborating effectively with diverse campus constituents.
- Must live within 15–20 miles of SUNY Old Westbury to ensure rapid response and on-site support availability.
- White glove executive support experience is a strong plus.
- Occasional evening and weekend hours required
Benefits:
- Medical
- Dental
- Vision
- Term Life
- Short-Term Disability Coverage
- 401K
If interested, please apply through this job post. You may fax a copy of your most recent resume to 877-858-623. If you have any questions, please feel free to call at (800) 928-5561 and ask to speak with Vanessa (Monday-Friday 8: 30 AM-5: 00 PM PST). Refer friends, Earn rewards! Https://stafftoday.Staffingreferrals.Com/join/vdemont
#reallyStaff
Salary : $19
