What are the responsibilities and job description for the Marketing Operations Manager position at Staffbase?
About Staffbase
We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication. Our award-winning communications channels - intranet, employee app and email - deliver experiences that drive engagement and inspire hearts and minds.
We're headquartered in Chemnitz, Germany, with offices in many locations throughout the world, including New York, London, Berlin and Dresden. Our international team counts more than 750 employees from 45 nationalities and we have a growing base of 2200 customers that want to transform their employee experience. We are rapidly scaling, post-Series E ($115 million funding), have strong-growing revenue, and our customers love us.
Staffbase is looking for a Marketing Operations Manager to join our growing Marketing team in North America. In this role, you'll play a critical part in how we run marketing globally, supporting the systems, processes, and reporting that connect our efforts to revenue. You'll work hands-on with our marketing tech stack, help drive operational projects forward, and collaborate across teams to ensure clean data, actionable insights, and scalable processes.
This is a great opportunity for someone with foundational experience in marketing operations who is eager to grow their skills in a fast-paced, collaborative environment. You'll be part of a global, high-impact team that values clarity, ownership, and progress.
Important: This is a hybrid role based in our Minneapolis-Saint Paul co-working space. Core in-office days are Tuesday through Thursday, with a minimum expectation of 1 in-office day per week during those core days.
What You'll Be Doing
We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication. Our award-winning communications channels - intranet, employee app and email - deliver experiences that drive engagement and inspire hearts and minds.
We're headquartered in Chemnitz, Germany, with offices in many locations throughout the world, including New York, London, Berlin and Dresden. Our international team counts more than 750 employees from 45 nationalities and we have a growing base of 2200 customers that want to transform their employee experience. We are rapidly scaling, post-Series E ($115 million funding), have strong-growing revenue, and our customers love us.
Staffbase is looking for a Marketing Operations Manager to join our growing Marketing team in North America. In this role, you'll play a critical part in how we run marketing globally, supporting the systems, processes, and reporting that connect our efforts to revenue. You'll work hands-on with our marketing tech stack, help drive operational projects forward, and collaborate across teams to ensure clean data, actionable insights, and scalable processes.
This is a great opportunity for someone with foundational experience in marketing operations who is eager to grow their skills in a fast-paced, collaborative environment. You'll be part of a global, high-impact team that values clarity, ownership, and progress.
Important: This is a hybrid role based in our Minneapolis-Saint Paul co-working space. Core in-office days are Tuesday through Thursday, with a minimum expectation of 1 in-office day per week during those core days.
What You'll Be Doing
- Support the day-to-day management of our marketing tech stack (HubSpot, Salesforce, 6sense, Tableau), ensuring data quality and system accuracy
- Assist in executing campaign operations and processes that help teams scale efficiently
- Build and maintain dashboards and reports to provide insight into marketing performance
- Collaborate with cross-functional stakeholders (Marketing, Sales, RevOps, Analytics) to support projects and align on timelines
- Identify and flag gaps or inefficiencies in current workflows, and help implement improvements
- Maintain documentation and process guides to support enablement and consistency
- Provide regional support while ensuring global processes stay aligned
- Experience working with HubSpot and Salesforce and 6sense (or demandbase)
- Some experience using Tableau
- An understanding of core B2B revenue marketing principles like demand generation, ABM, and pipeline contribution
- A strong attention to detail and a proactive, problem-solving mindset
- Comfortable turning complex requirements into clear, simple language
- Comfort working with data, platforms, and process documentation
- Willingness to learn and grow in a fast-paced, scale-up environment
- Strong communication and collaboration skills—you enjoy being a team player and working cross-functionally
- Ability to prioritize tasks and manage multiple projects
- Competitive Compensation - we offer attractive salary packages including a Long Term Incentive Program
- Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of $1608.
- Growth Budget - all employees get a yearly budget for external training of $1100
- Recharge - 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August to enjoy a summer break (Recharge Fridays)
- Wellbeing - Monthly Wellbeing Allowance ($40 USD), from fitness to mental health, hobbies to relaxation
- Support - we're offering a 401(k) plan with company match and health plans, including dental & vision. Parents can get 12 weeks of paid parental leave
- Team Building - Regular team and office events including the yearly Staffbase Camp
- Volunteer Day - you'll get one day off per year for supporting a social project
- Employee Referral Program - one of your friends is a fit for one of our full-time openings? Refer them and get a referral bonus paid
