What are the responsibilities and job description for the Field Operations Manager position at Stancil Services?
Job Details
Job Location
Leland, NC
Description
GENERAL STATEMENT OF JOB
Field Operations Manager is responsible for the design and implementation of strategies to drive the field operations of a business organization.
Supervisory Responsibilities
EDUCATION, EXPERIENCE AND TRAINING
Job Location
Leland, NC
Description
GENERAL STATEMENT OF JOB
Field Operations Manager is responsible for the design and implementation of strategies to drive the field operations of a business organization.
Supervisory Responsibilities
- Oversee all field management personnel.
- Develop and implement procedures/technologies for maximizing operational efficiency and profitability.
- Develop and implement best practices and procedures to enhance business growth.
- Collaborate with Internal Operations to integrate new services or improve existing ones.
- Collaborate with scheduling team to ensure even workflow and performance requirements are met.
- Evaluating and enforcing safety standards on site and securing compliance.
- Oversee all field labor personnel.
- Manage construction project execution from start to finish, including planning, scheduling, coordinating, and supervising.
- Ensure projects move forward on schedule and on budget while overcoming any challenges.
- Develop and implement strategies for achieving operational targets within established budgets.
- Plan and organize training programs for company staff to enhance their job knowledge and skill.
- Assist field managers with navigating and resolving field related challenges.
- Evaluate and train field managers to ensure they perform their duties in a timely and effective manner.
- Create and oversee the implementation of field tools to enhance operational effectiveness.
- Build and establish great coworker relationships by assisting field personnel in avoiding obstacles associated with operational policies and procedures.
- Continuously monitor customer satisfaction to ensure company operations meet client expectations.
- Build and maintain positive relationships with customers, vendors, and subcontractors.
- Formulate strategy and timelines around procuring labor resources for their sector.
- Responsible for hiring, firing, and disciplinary actions for all field personnel.
- Oversee administrative tasks such as promotions, compensation negotiation, and transfer of direct reports.
- Assist internal operations team with SOW evaluation and provide pricing structure recommendations.
- Assist in the development and the management of the operations budget.
EDUCATION, EXPERIENCE AND TRAINING
- High school graduation or other equivalent (i.e., GED, college, technical or trade school transcript, foreign equivalency, etc.).
- Microsoft Suite
- Ability to learn new software systems specific to the business
- Valid driver’s license for 3 years and insurable with company insurance policy
- (2) Years of field management or construction management
- Fluent in Spanish a plus but not required
- Experience working in a fast-paced environment while maintaining attention to detail.
- Maintain a professional demeanor with team members and customers.
- Maintain company information in a confidential manner.
- Attends work regularly and on time with a minimum of tardiness/absences and adheres to company policies and procedures regarding absences and tardiness. Provides adequate notice to higher management with respect to vacation time and time-off requests.
- Ability to manage multiple tasks and stressful situations.
- Excellent written and verbal communication skills.
- Accurate, organized, and detail-oriented with exceptional follow-up skills, both internally and externally.
- Interpersonal skills are essential, as working as a team is vital to maintaining an organized team.
- Build/foster relationships with a focus on openness, candor and trust, both internally and externally.
- Ability to problem solve quickly and prioritize daily tasks according to their importance.
- Motivated and works well with others.
- Strong leadership and management skills.
- Willingness to embrace change in a growing company.
- Ability to work with company departmental heads and field agents to ensure smooth work operations.
- Ability to achieve operational objectives within set deadline and on budget.
- The physical activities described are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Individuals may need to ride or drive in a vehicle for up to 2 or more hours.
- Performing this job requires frequent uses of hands to handle, control, or feel objects, tools, or controls. Must be able to sit, talk, hear, and stand frequently throughout the day.
- Must be able to climb, reach above shoulder height, stoop, kneel, or crouch frequently.
- Ability to lift up to 75 pounds.
- This position requires working in an office and field environment.
- Individuals may be exposed to varying temperatures including very hot (above 90 degrees F) or very cold (below 32 degrees F) and all-weather conditions.
- Office equipment such as computers, tablets, printers, copiers, etc.
- Company vehicle
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