What are the responsibilities and job description for the Body Shop Estimator/Asst. Manager position at Stanley?
As a Body Estimator you will own our customer’s experience in the collision center. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive to explaining the repair process, our estimators are true professionals who enjoy helping others.
At Stanley's, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. Stanley is always looking for a qualified, driven and professional individuals to join our sales and service teams to begin a career with our dealership. If you are looking for an opportunity to work for a fast growing, family owned dealership, Stanley's is for you!
What We Offer
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Medical and Dental
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401K Plan
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Paid time off and vacation
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Growth opportunities
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Paid Training
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Employee vehicle purchase plans
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Family owned and operated
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Long term job security
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Health and wellness
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Flexible Work Schedule
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Discounts on products and services
Responsibilities
- Ensure that customers receive prompt, courteous, and effective service.
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
- Ensures that the daily inventory of technicians' time is consistently sold to service customers.
- Distribute work between technicians efficiently
Qualifications
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance.
- Clean driving record
- Willing to submit to a pre-employment background check & drug screen
