Aftermarket Account Manager

Stant is hiring an Aftermarket Account Manager for North America

Company Overview:

Stant is a global leader in innovation, design, engineering, and manufacturing of thermal, fuel-vapor management, and battery electric cooling products. Stant operates primarily in the automotive and industrial industries, with key global customers such as General Motors, Stellantis, Toyota, Volkswagen, Detroit Diesel, etc. Stant has global facilities in North America, Europe, and Asia Pacific. Stants corporate headquarters are in Rochester Hills, MI.

Account Manager Key Functions:

• Serve as the primary commercial interface between Stant and aftermarket distributor customers, retailers, and e-commerce partners.
• Cultivate new customers and business opportunities across aftermarket channels, including warehouse distributors, buying groups, and independent resellers.
• Schedule regular customer meetings, sales touchpoints, and performance reviews to strengthen partnerships and drive growth.
• Promote Stants aftermarket solutions in every customer and industry interaction, reinforcing our brand, quality, and value proposition.
• Build strong, trust-based relationships with customers to drive long-term loyalty and revenue growth.
• Collaborate with engineering and product management to identify new opportunities and ensure our offerings meet aftermarket demand and industry trends.
• Drive new business opportunities, including RFIs, RFQs, and exclusive distributor agreements.
• Utilize Salesforce CRM to manage your sales funnel, track customer engagement, and execute sales strategies.
• Lead and influence pricing strategies, ensuring competitive positioning while achieving gross profit targets.
• Work closely with operations, logistics, and supply chain teams to ensure product availability, optimal inventory levels, and efficient distribution.
• Meet and exceed sales and revenue growth goals on a monthly, quarterly, and annual basis.
• Secure and maintain all NDAs, contracts, pricing agreements, and program documents for each customer.
• Obtain and efficiently convey the voice of the customer to Stant leadership to ensure strong market responsiveness and high customer satisfaction.

Qualifications:

• Minimum of 3 years in a commercial role within the automotive aftermarket or a related industry.
• Experience with aftermarket distributor sales or wholesale account management is a plus.
• Strong knowledge of aftermarket pricing models, distribution channels, and competitive landscape is preferred.
• Bachelors degree in business, marketing, or engineering (or equivalent experience).
• A secondary major or minor in communications, marketing, or supply chain management is a plus.
• Experience in account management, sales, or business development within the aftermarket automotive industry is highly preferred.
• Manufacturing and supply chain knowledge is a plus, including:
  • Plastic and rubber injection molding
  • Stamping and metal forming
  • Packaging and shipping logistics
  • Inventory management and demand forecasting
• Experience working with distributors, retailers, and e-commerce platforms is a plus.
• Proficiency in Salesforce CRM or similar customer relationship management tools is preferred.
• Must demonstrate outstanding communication skills, including presentations, negotiations, verbal, and written communication.
• Must exhibit strong analytical, problem-solving, and strategic thinking skills to drive growth in the aftermarket sector.
• Must be self-motivated, results-driven, and able to build long-term customer relationships.
• Travel requirement: ~20%