What are the responsibilities and job description for the IT Support Specialist position at Star EV Corporation?
Role and Responsibilities
- Manage and monitor network infrastructure to guarantee reliable connectivity across all departments, facilitating uninterrupted communication and data exchange
- Provide timely assistance to staff for technical issues, troubleshooting problems related to hardware, software, and network connectivity.
- Oversee the installation, configuration, and maintenance of hardware and software systems, ensuring they operate efficiently and securely.
- Develops and implements business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss.
- Regularly assess and optimize system performance to enhance efficiency and support the company's growth objectives.
- Implement and maintain robust security measures to protect sensitive company and customer data from unauthorized access and cyber threats.
- Develops and maintains relationships with external IT vendors and service providers.
- Work closely with other departments to understand their IT needs and develop solutions that align with business goals.
- SQL query development and reporting.
- HTML Language and website development.
- Performs other related duties as assigned.
Qualification and Education Requirements
- Bachelor’s degree in information technology, Computer Science, or a related field.
- Proven experience in IT support or system administration, preferably within a manufacturing or distribution environment.
- Strong knowledge of computer systems, networks, and security protocols.
- Excellent problem-solving skills and the ability to work under pressure.
- Effective communication skills, capable of explaining technical concepts to non-technical staff.
- Familiarity with manufacturing software systems is advantageous.
· Proficient with basic Microsoft Office 365 software and high proficiency with Excel
- Experience in ERP system (SAP B1) a plus
· Motivated individual with high level of organizational skills
· Ability to multi-task, prioritize, and manage time effectively
STAR EV’s mission: Advancing Electric Mobility to deliver world class electric vehicles providing comfort, safety and superior driving experience. STAR promotes and fosters 5P Culture to be Passionate, Productive, Positive, Personable and Proud of the work we do.
Star EV Corporation offers a competitive compensation package that rewards growth of the STAR EV brand including medical benefits, and an aggressive 401K match.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
