What are the responsibilities and job description for the Vice President of Sales position at Starlight Homes?
Opening our doors in 2017, Starlight Homes builds homes designed specifically for the first-time homebuyer. Our goal is to make the dream of homeownership a reality for everyone, offering expertly crafted homes at an affordable price and ensuring its customers first journey into home buying is simple, smooth, and reassuring. Our New Home Sales Consultants take care of our customers throughout every step of the process regardless of their situation, we are here to help. Together with our parent company, 2023s Builder of the Year Ashton Woods, we have welcomed over 60,000 people to their new homes. Our companys commitment to innovation and continually evolving to meet the needs of the market is a key reason we have seen the success we have. We believe that what we accomplish together is greater than what we deliver individually. Our team members have inspired the shared values we embrace in all decisions and actions: Unwavering Integrity, Trail Blazing, Bold Action, Collective Compassion, and Unconditional Respect.
Headquartered in Atlanta, Georgia, Starlight sells new homes in Atlanta, Austin, Charleston, Dallas, Houston, Nashville, Myrtle Beach, Orlando, Phoenix, Raleigh, San Antonio and Tampa.
Position Overview:
Reporting to the Division Manager, the Vice President of Sales will be responsible for the overall sales results in the division and for the selection and retention of sales professionals to achieve the business plan goals and achievements for the division.
Responsibilities:
- Partner with executive team to align efforts of training and sales structure.
- Lead hiring, training, retention, and management decisions for sales team.
- Utilize technology tools and systems (e.g., Sales Force, DialogTech, RingCentral).
- Oversee starts process and spec selection.
- Partner with the corporate marketing team and provide feedback.
- Ensure signage, website, & sales center are prepared for operations.
- Lead sales meetings with team.
- Train sales managers on coaching, mentoring and improving their team performance.
- Partner with accounting to ensure pricing strategy aligns with division metric performance requirements.
- Provide periodic progress updates and forecasts to the executive team.
- Responsible for modeling and leading company culture.
- Act as the divisions highest escalation leader to resolve homebuyers concerns and ensure their ongoing satisfaction.
- Develop and implement continual competitive data by gathering and analyzing research.
- Team with peer managers to resolve issues and drive business performance.
Key duties:
- Provide guidance on work standards and documents provided to sales members. This
includes but is not limited to; training, monthly/quarterly quotas and key performance
indicator metrics, bonus programs, walkthrough and continuous training standards,
sales software integration, etc.
- Provide communication and process improvement recommendations to VP of
Construction and Division Manager.
- Attend/lead weekly mortgage pipeline calls with lender and neighborhood sales
Managers.
- Participate in sales trainings and complete Sales Manager training evaluation with all
new Sales Managers.
- Tour with each Sales Manager at a minimum of once per quarter this includes
shadowing/reverse shadowing and conducting Mock-Sales calls with the Sales
Management team.
- Provide monthly sales projections, quarterly adjustments, and annual reviews.
- Monitor performance and provide feedback/ coaching on necessary improvement
opportunities to sales team.
- Other duties as assigned by the Division Manager.
Qualifications:
4-year bachelors degree from accredited college/university preferred
At least 5 years of experience managing a sales department within the homebuilding industry
At least 5 years of experience within a sales role
Experience leading a team of managers
Experience implementing and overseeing sales metrics
Ability to coach and train a sales team
Strong verbal and written communication skills
Professional appearance and ability to command a room
Must be able to handle high volume situations
Strong work ethic, drive, positive attitude, and decision-making skills
Proficient computer skills, including sales software and Microsoft Office
Must have reliable transportation for local work travel
Must be able to commit to minimal amount of out-of-town travel
Must have a valid and active drivers license
Typical Physical and Mental Demands:
Ability to drive an automobile for required travel
Responsible for spending roughly 80% of time in the field, and 20% in the division office
Requires occasional lifting up to 20 pounds.
These physical requirements are representative of those required to successfully
perform the essential functions of this position. Reasonable accommodation will be
made to enable individuals with disabilities to perform these functions if requested.
Working Conditions:
This position operates primarily in the field that requires travel to and
from various locations daily. Some work will be performed in a standard office environment
requiring the use of standard office equipment. Standing and walking will be required both in
the field and in the office environment. The environment is fast paced and subject to numerous
schedule and priority changes and short notice activity. Transportation is required, Safety
concerns include dangers while driving