What are the responsibilities and job description for the Dispatcher position at StarTAK Fiber LLC?
About Us
StarTAK Fiber LLC was founded with the vision to create jobs and opportunities in the rapidly expanding telecommunications business. We are focused on building on existing relationships and creating strong new relationships. As new ownership and management, we are committed to providing an excellent product to all customers and partners moving forward. Providing quality work and customer service that exceeds expectations is our number one priority and will define our company culture. We are committed to investing capital in our people and equipment to create that culture.
The owners of StarTAK Fiber LLC have over 60 years of collective experience in Business management. We look forward to serving you and building a mutually beneficial business relationship.
The schedule for this remote/hybrid position is likely Tuesday to Saturday 8 am to 5 pm (Saturday is required)
Job Duties:
· Schedule appointments.
· Complete work orders, return customer calls, and respond to customer complaints.
· Maintain office services by organizing office operations and procedures, preparing and reviewing work for the next day
· Assigning daily work/calls to other team members, as needed.
· Speaking with supervisors or customers to resolve problems, requests for services or equipment.
· Preparing daily work such as schedule.
· Work efficiently in a fast paced work environment.
· Communicate through emails and phone calls in a professional and courteous manner.
· Perform other duties as needed which may include cross-training in related positions.
Qualifications:
- Detail-oriented with strong data entry skills.
- Positive Attitude.
- Team player who can work independently.
- Excellent interpersonal and communications skills both verbally and written
- Typing skills a plus.
- General computer knowledge including Microsoft Office suite.
- Ability to multi-task and prioritize tasks.
- Bilingual Spanish (preferred)
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
Work Location: Hybrid remote in Odessa, FL 33556
Salary : $17 - $18